School Office Manager – Large Secondary Academy – Birmingham

A large and well-established 1118 secondary academy in Birmingham is seeking an experienced and highly organised School Office Manager to lead its front-of-house and administrative operations. Serving a diverse and vibrant community the school has built a strong reputation for improved academic outcomes excellent pastoral systems and efficient operational management.

The administrative team plays a vital role in the smooth running of the academy. With over 1200 students on roll the school requires a confident and capable Office Manager who can oversee daily processes while maintaining a welcoming and professional environment for students families and staff.

The Role

Reporting directly to the School Business Manager you will manage the administrative function of the school office and supervise a team of receptionists and administrative assistants.

Key responsibilities include:

Leading and line managing the school office team
Overseeing attendance systems and SIMS data accuracy
Managing communications with parents and external stakeholders
Coordinating admissions and student record administration
Ensuring safeguarding and compliance documentation is maintained
Supporting senior leaders with administrative tasks and reporting

The role requires someone who thrives in a fast-paced environment while maintaining attention to detail.

The School Environment

This Birmingham academy operates within modernised facilities including a refurbished reception area Sixth Form centre and upgraded IT systems. The administrative office is central to school operations and works closely with pastoral safeguarding and senior leadership teams.

The school maintains:

Clear operational procedures
Strong safeguarding practices
A professional and respectful working culture
High expectations for communication and efficiency

Staff retention is strong reflecting a supportive leadership team and structured management systems.

Who Were Looking For

The successful candidate will:

Have experience in school administration ideally in a supervisory capacity
Be confident using SIMS or similar management systems
Demonstrate strong organisational and leadership skills
Communicate professionally with a wide range of stakeholders
Maintain high standards of confidentiality and safeguarding awareness

Experience within a large secondary school setting would be advantageous.

Whats On Offer

Competitive salary aligned to experience
Leadership responsibility within an established academy
Supportive senior leadership and business team
Access to professional development
A stable and well-run Birmingham secondary school environment

This is an excellent opportunity for an experienced school administrator ready to step into a leadership role within a busy and ambitious academy.