Senior Manager, Engineering – Inpatient Care Products CDH

The Senior Manager Engineering Inpatient Care Products plays a pivotal leadership role in advancing the strategic delivery operational efficiency and user-centered innovation of Mayo Clinics digital technology programs. This role combines cross-functional team leadership service delivery oversight research-driven insights and financial and operational governance to ensure technology initiatives align with enterprise goals and end-user needs.

The Senior Manager will partner with clinical technical design and administrative teams to translate business objectives into scalable agile digital solutions. This individual will serve as a strategic collaborator operational leader and change agent supporting Mayo Clinics digital transformation.

Strategy and Execution: Lead the development and execution of digital strategies that support enterprise and departmental goals. Translate insights research and stakeholder feedback into scalable service and technology solutions. Oversee lifecycle planning for platforms services and digital operations to ensure agility quality and continuous improvement. Strong financial acumen including cost modeling and vendor management.

Cross-functional Team Leadership: Experience navigating consensus-based organizations and working across multiple operational units. Proficiency in agile methodologies enterprise IT operations or digital transformation projects in large organizations. Manage and mentor diverse high-performing teams across functional areas. Foster a culture of innovation collaboration and accountability. Establish operational workflows performance measures and staff development programs to drive success.

Stakeholder Engagement and Service Governance: Collaborate with clinical administrative and technology stakeholders to align priorities and manage expectations. Participate in digital service governance boards and cross-departmental leadership forums. Develop and maintain documentation standards and metrics for performance compliance and customer satisfaction.

Research Innovation and Insight Synthesis: Conduct and synthesize user market and internal research to inform product strategy and service delivery. Support business case development ROI analysis and prioritization frameworks for digital investments. Communicate insights and recommendations clearly through written reports and leadership presentations. Communicate insights and recommendations clearly through written reports and leadership presentations.

Operational and Financial Management: Lead the development of efficient and sustainable processes for digital financial operations. Manage vendor relationships and sourcing activities related to digital tools services and support. Oversee operational planning cost modeling and contract execution across multiple service areas.

This role will lead a team of approximately 20 engineers and manage engineering delivery of several products. The focus of this role is on Inpatient products for Mayo Clinic.

Technical skills:

• Web Applications: Expertise in building secure scalable web applications using modern frameworks (React Angular Vue).
• Mobile Applications: Experience with native (Swift Kotlin) and cross-platform frameworks (Flutter React Native).
• Responsive Design & Accessibility: Knowledge of WCAG standards and mobile-first design principles for healthcare compliance.
• Ability to manage multiple product lines simultaneously ensuring consistency in architecture security and performance.
• Experience with shared services API gateways and modular architectures to support multiple inpatient solutions.
• Familiarity with integration patterns for EHR systems (HL7 FHIR) and interoperability standards.
• Proficiency in cloud platforms (AWS Azure GCP) for hosting inpatient applications.
• Deep understanding of HIPAA HITECH and healthcare data privacy regulations.
• Expertise in secure coding practices encryption and highly available distributed systems. etc.
• Knowledge of automated testing frameworks (Selenium Cypress Appium) for multi-platform QA.
• Strong grasp of observability tools (monitoring logging tracing) for inpatient systems.
  

Leadership & Strategic Skills:

• Ability to define engineering solutions for inpatient digital products aligned with clinical workflows.
• Proven experience in leading cross-functional teams (developers QA UX product managers).
  

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Bachelors degree in Information Technology Business Design Healthcare Administration or a related field. Minimum of 8 years of progressive leadership experience in digital product technology operations service delivery or equivalent roles. Demonstrated experience managing teams influencing strategy and implementing complex organizational initiatives.

Masters degree in Business Administration Public Health Information Systems or related discipline preferred.

The ideal candidate will possess:

• 8-12 years in software engineering with 35 years in leadership roles.
• Track record of delivering inpatient digital solutions (bedside apps clinical dashboards patient engagement tools).
• Experience in multi-channel product ecosystems (web mobile kiosks integrated devices).
• Familiarity with healthcare interoperability standards and clinical workflows.
• Exposure to AI/ML in healthcare (predictive analytics patient monitoring).
• Experience with real-time communication platforms for inpatient care.
• Knowledge of IoT integration for connected devices in hospital settings.