At AWS Professional Services (ProServe) we build customer solutions that accelerate business outcomes and reinvent customer and employee experiences. The Generative AI Experience Center Solutions Specialist role creates industry-grade demonstrations that provide AWS customers with real-time buying capability in a physical space.
You will educate customers and partners on AI technologies transforming industriesfinancial services public sector and healthcare across automated reasoning physical AI digital solutions regulatory compliance and advanced analytics. You will build high-quality demonstrations provide technical guidance to activate solutions and offer hands-on architectural guidance for customer projects involving AWS services and ISV/partner solutions.
As the primary guide for customers visiting the GenAI Experience Center you will deliver compelling tours that translate technical capabilities into business value. You will present demonstrations in one-on-one and group settings adapting your approach based on customer industry technical background and business objectives. You will facilitate hands-on experiences with our rotating showcase of pan-Amazon innovations and partner solutions.
Youll collaborate with cross-Amazon teams to develop outcome-based solutions for strategic opportunities and work with partner teams to maintain demonstration readiness and gather customer feedback. Your insights will inform future demonstration development and identify follow-up engagement opportunities.
In this role youll serve as demo creator storyteller presenter and customer advocate creating memorable experiences that drive meaningful conversations about AI transformation and generate pipeline opportunities for AWS and our partners.
Key job responsibilities
Deliver engaging tours of the GenAI Experience Center for customers and partners
Adapt presentations based on audience industry role and technical expertise
Facilitate hands-on demonstrations and interactive experiences
Gather customer feedback and insights to improve the visitor experience
Coordinate with internal teams to ensure demonstration readiness
Support pipeline tracking and follow-up engagement coordination
About the team
ABOUT AWS:
Diverse Experiences
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- Bachelors degree or 7 years of professional or military experience
- 5 years of cloud architecture and solution implementation experience
- Experience with AI/ML technologies
- 2 years of hands on experience with Python to build train and evaluate models
- Knowledge of AWS services including compute storage networking security databases machine learning and serverless technologies
- Experience communicating technical concepts to diverse audiences in pre-sales environments
- degree in advanced technology
- AWS Professional level certification
- Knowledge of deep learning machine learning and statistics
- Experience building generative AI applications on AWS using services such as Amazon Bedrock and Amazon SageMaker
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 153600.00 - 207800.00 USD annually