Manager, Communications – Social Media
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Job Location:
Rochester, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
The Social Media Manager oversees the execution of Mayo Clinics enterprise social media strategy and manages the day-to-day operations of the social media team. This role ensures consistent and coordinated high-performing delivery aligned with enterprise priorities audience needs and modern platform best practices.
Working with defined strategic direction the Social Media Manager translates strategy into execution and optimizes content for algorithm-driven distribution audience alignment and platform best practices while strengthening cross-functional planning to drive cohesive storytelling tiered channel delivery and reduce duplication.
The role uses data and performance insights to guide decisions improve results and strengthen brand reputation in support of enterprise communication goals.
Key Responsibilities:
- Execute enterprise social media strategy
- Lead the enterprise social media team managing day-to-day operations and performance.
- Oversee publishing workflows calendar management and operational coordination
- Ensure adherence to established social media governance standards training and internal resources to ensure consistent enterprise alignment and best practices
- Optimize content for platform algorithms and audience alignment
- Apply data personas and benchmarks to guide channel decisions
- Monitor performance and recommend continuous improvements
- Strengthen cross-team coordination to ensure integrated storytelling
- Support modernization of content delivery processes
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Qualifications
Requires a bachelors degree in a related field plus 5 years of relevant work written and oral communication skills. Ability to communicate in a way that creates clarity simplifies messages and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.
Must be a self-starter with the ability to independently identify opportunities solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change embraces critical questioning innovation service and continuous improvement. Must understand how to deal with and navigate ambiguity and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present engaged attentive invites diverse perspectives demonstrates and inspires a collaborative spirit.
Demonstration of strong management skills including strategy and visioning change management resource management and sound judgment are required. Demonstrated use of management principles of delegation organization and execution to maximize the value of projects and initiatives is also essential. Excellent interpersonal skills to include presentation negotiation persuasion team facilitation constructive feedback and written communications skills are required. Superior project management experience knowledge and skills must be demonstrated. Incumbent must have the ability to independently manage a varied workload of projects with multiple priorities. Demonstrates interest in continuous learning and professional development in addition to functional area expertise.
Preferred Qualifications:
The ideal candidate has experience managing enterprise social media channels and teams with a strong knowledge of modern platforms and algorithm-driven distribution. They bring expertise in governance audience analysis and content optimization apply data to inform decisions and demonstrate strong operational leadership and cross-functional collaboration.
Required Experience:
Manager
Key Skills
- Marketing
- Google Analytics
- Photography
- Facebook Advertising
- Hootsuite
- Social Listening
- Content Development
- SEO
- Adobe Photoshop
- Social Media Management
- Copywriting
- Content Management
About Company
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive ... View more
