Competency Centre Manager

About Methods:

Methods is a 100M IT Services Consultancy who has partnered with a range of central

government departments and agencies to transform the way the public sector operates in

the UK. Established over 30 years ago and UK-based we apply our skills in transformation

delivery and collaboration from across the Methods Group to create end-to-end business

and technical solutions that are people-centred safe and designed for the future.

Our human touch sets us apart from other consultancies system integrators and software

houses - with people technology and data at the heart of who we are we believe in

creating value and sustainability through everything we do for our clients staff

communities and the planet.

We support our clients in the success of their projects while working collaboratively to

share skill sets and solve problems. At Methods we have fun while working hard; we are not

afraid of making mistakes and learning from them.

Predominantly focused on the public-sector Methods is now building a significant private

sector client portfolio.

Methods was acquired by the Alten Group in early 2022.

Role specification

Reporting to the Senior Competency Centre Manager the Competency Centre Manager

plays a key leadership and management role. They are responsible for developing

deploying and supporting consulting talent across Methods delivery in IT Enterprise

Services. They will ensure the team contains the best talents available at the right time in

the right place and the right cost whilst maintaining high levels of utilisation. The

Competency Centre Manager works closely with Project Delivery Sales and Operations

team to drive recruitment resource planning skills development management and

capability growth.

The Competency Centre Manager is accountable for delivering team plans including

headcount budget and performance objectives while actively managing the professional

development and progression of consultants under their remit. They serve as a key

escalation point for consultant assignment and engagement matters while supporting the

shape and design of service offerings relevant to their practice area.

Key Responsibilities within Methods Competency Centre

• Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company.
• Execute the recruitment plan for the team leading interviews and consultant assessments to build a high-quality pipeline of new recruits in collaboration with our recruitment team.
• Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs.
• Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK
• Manage the onboarding and probation process for new consultants.
• Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the companys profitability.
• Support professional growth through coaching feedback appraisals and career development plans.
• Ensure training needs are identified and addressed.
• Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise.
• Ensure accurate and timeline reporting and communication with all functions.
• Collaborate with finance and operational leads on budgeting and workforce planning.
• Support the development and promotion of service offers aligned with team capabilities.
• Work closely and collaborate with the sales and bid teams to support business development opportunities.
• Align consultants with the right assignments/projects based on their skills experience and project requirements.
• Act as escalation point for consultant professional and personal issues.
• Contribute to continuous improvement.
  

Key Responsibilities within Consultant Experience and Support

• Foster a positive and collaborative team culture.
• Encourage knowledge sharing through mentoring and training while also supporting career planning and professional development.
• Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned.
• Promote wellbeing and provide support with absence management.
• Ensure compliance with HR policies and guidelines.
• Monitor and track consultant performance to support continuous improvement.
• Promote diversity and inclusion.
  

This role will require you to have or be willing to go through Security Clearance. As part

of the onboarding process candidates will be asked to complete a Baseline Personnel

Security Standard; details of the evidence required to apply may be found on the

government website . If you are unable to meet this and any associated criteria

then your employment may be delayed or rejected. Details of this will be discussed

with you at interview.

• Minimum 6-7 years of experience in a leadership or team management role within a consulting IT Enterprise Services or professional services environment.
• Strong experience in resource and team management workforce planning and bench utilisation management.
• Demonstrated success in recruitment strategy development and execution including interviewing and hiring high-performing consultants.
• Track record of managing team budgets headcount planning and performance targets.
• Ability to influence negotiate and build trusted relationships across the organisation.
• Strong people management skills with the ability to coach mentor and develop consultants at different career stages.
• Ability to deliver accurate timely reporting across multiple stakeholders

Methods is passionate about its people; we want our colleagues to develop the things they

are good at and enjoy.

By joining us you can expect:

• Autonomy to develop and grow your skills and experience
• Being part of exciting project work that is making a difference in society
• Strong inspiring and thought-provoking leadership
• A supportive and collaborative environment.

As well as this we offer:

• Wellness 24/7 Confidential employee assistance programme.
• Social Breakfast Tuesdays Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes.
• Time off 25 days a year.
• Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution.
• Life Assurance of 4 times base salary.
• Private Medical Insurance which is non-contributory (spouse and dependants included).
• Worldwide Travel Insurance which is non-contributory (spouse and dependant included).
  

Why Join Us

• Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions.
• Career Growth: Opportunities for professional growth and development in dynamic and supportive environment.
• Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success.
• Competitive Compensation: We offer a competitive salary and benefits package that rewards your hard work and dedication.

Required Experience:

Manager