Administrative Assistant IT

Job Title: Administrative Assistant / IT Support

Overview

The Administrative Assistant / IT Support role provides a blend of administrative organizational and technical support to ensure smooth daily operations. This position is ideal for someone who is detailoriented techsavvy and comfortable working across both office administration and basic IT functions.

Key Responsibilities

Administrative Duties

• Assist daily office operations including scheduling meetings coordinating calendars and organizing internal communications.
• Prepare edit and distribute documents such as reports memos presentations and correspondence.
• Maintain SOPs by writing new ones and keeping them updated as necessary.
• Support leadership task coordination.
• Serve as a point of contact for vendors clients and team members.

IT Support Duties

• Provide firstlevel technical support for staff including troubleshooting hardware software printers and network issues.
• Assist with onboarding and offboarding tasks including account setup access provisioning and equipment allocation.
• Install software updates manage user accounts and help maintain system security under IT supervision.
• Escalate advanced technical issues to senior IT staff or external vendors when necessary.
• Assist with LC360 inventory management system.
• Build and maintain Power BI and Power Automate Tasks.
• Assist with other miscellaneous IT related tasks as required.

Qualifications

• High school diploma required; associate degree or higher in business administration IT or related field preferred.
• 13 years of experience in administrative support and/or technical support roles.
• Strong proficiency with Microsoft Office (Outlook Excel Word Teams) and basic knowledge of Windows or Mac operating systems.
• Familiarity with office equipment network basics and common business software.
• Excellent organizational communication and multitasking skills.
• Ability to troubleshoot basic IT issues with patience and clarity.
• Strong attention to detail and ability to maintain confidentiality.
• Willingness to learn new tools and skills.

Preferred Skills

• Experience with ticketing systems or help desk software.
• Basic knowledge of cloud platforms (Microsoft 365 Google Workspace) including but not limited to Power BI and Power Automate.
• Basic SQL knowledge.
• Understanding of cybersecurity best practices.
• Ability to document processes and maintain clear records.

Work Environment

• Officebased.
• May require light physical activity such as moving computer equipment or office supplies.

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Why Join Us:

At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks including:

• Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome your new opportunity awaits you.