Data & Systems Support Coordinator
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Data & Systems Support Coordinator
Location: Billericay
Salary: Competitive
Contract Type: Permanent 40 hours per week
Own the data. Keep systems running. Make operations seamless every day.
You take pride in ensuring data accuracy system integrity and smooth operational processes. You thrive on keeping things running efficiently behind the scenes supporting operational teams and ensuring our clients receive seamless compliant services. Thats exactly the kind of role were offering at Ground Control.
Were looking for a Data & Systems Support Coordinator to take ownership of data management system updates and mobilisation coordination across our maintenance division. Youll play a critical role in maintaining high standards supporting operational delivery and ensuring contracts are accurately represented in our systems.
What youll do
In this role youll take full ownership of data and system processes to support operations compliance and mobilisation across the maintenance division.
Ensure the accuracy and integrity of work order and service data across client portals and internal maintenance systems
Conduct detailed data reconciliations identify discrepancies and update records to maintain compliance and audit standards
Produce reconciliation reports for internal stakeholders and support operational teams with accurate work order information
Manage updates configuration adjustments and data corrections via JIRA or similar ticketing systems
Undertake Tree Preservation Order (TPO) checks for Extra Works requests liaising with local authorities and ensuring operational teams have clear instructions
Support the mobilisation of new maintenance contracts coordinating internal functions (Finance Operations HSQE HR IT) to ensure smooth onboarding
Prepare mobilisation plans trackers timelines and documentation packs to support handovers to Account Managers
Liaise with clients to confirm portal requirements obtain missing data and resolve onboarding issues efficiently
Provide proactive administrative and data support to prevent bottlenecks and maintain operational excellence
What youll get
Ownership of critical data and systems processes with clear impact on operational performance and compliance
The opportunity to work across multiple teams and functions building strong internal and client relationships
A structured role with scope to grow your expertise in data management system processes and contract mobilisation
Support from experienced operational IT and HSQE teams to help you succeed in a fast-paced environment.
Development opportunities through hands-on leadership turnaround work and cross-functional collaboration
Competitive package including company vehicle private GP wellbeing support bonus scheme pension volunteering days and recognition rewards
What were looking for
High proficiency in Microsoft Excel Outlook and Teams with strong attention to detail and commitment to accuracy
Experience working with client portals or service request management tools
Ability to analyse reconcile and validate complex datasets across multiple systems
Strong organisational and time-management skills able to prioritise effectively in a fast-paced environment
Clear verbal and written communication skills with a professional and proactive approach
Comfortable following defined processes while identifying opportunities for improvement
Experience with JIRA or similar ticketing systems (desirable)
Previous experience supporting contract mobilisation or operational onboarding (desirable)
Knowledge of Grounds Maintenance Arboriculture or related industries (desirable)
Understanding of compliance processes including TPO checks (desirable)
About Ground Control
Ground Control is a certified B Corporation committed to caring for the environment our people and the communities we serve. Since 1973 weve led the industry through quality sustainability and a genuine commitment to doing the right thing. Our Contract Managers are trusted supported and given the autonomy they need to deliver work they can be proud of.
If youre a Contract Manager who values professionalism accountability and the ability to make a visible difference every day wed love to hear from you.
#INDHP
Equal Opportunities Statement
At Ground Control we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success and we welcome applications from individuals of all backgrounds experiences and perspectives.
We are proud to be an equal opportunities employer and do not discriminate based on sex age disability gender identity marital status pregnancy race religion or belief sexual orientation or any other protected characteristic. We actively support and promote an inclusive culture ensuring fair and equitable treatment throughout the recruitment process and beyond.
Key Skills
- Time Management
- Developmental Disabilities Experience
- Intake Experience
- Mediation Experience
- Microsoft Outlook
- Customer Support
- Case Management
- Medical Terminology
- Alternative dispute resolution
- Child Protective Services
- Social Work
- Word Processing
About Company
Ground Control is a leading external maintenancebusiness and biodiversity expert committed toenhancing and improving the physical environment for our customers and their communities.We're a purpose driven, values centred business,on a mission to realisethe potential of human nature by ... View more
