Payments Product Owner

Benton Harbor, MI - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Payments Product Owner / Payments Lead Location: Benton Harbor MI 49022 (Onsite/Hybrid Based on Business Need)
Employment Type: Contract / Contract-to-Hire
Schedule: Full-Time Position Overview

We are seeking an experienced Payments Product Owner / Payments Lead to drive the strategy roadmap and execution of payment solutions across Direct-to-Consumer (D2C) eCommerce platforms.

This is a high-impact role responsible for delivering seamless secure and optimized payment experiences while ensuring compliance fraud prevention and operational excellence.

The ideal candidate brings strong product management experience in payments/fintech deep technical understanding of payment ecosystems and the ability to collaborate cross-functionally across IT Finance Compliance and Customer Experience teams.

Key Responsibilities Payments Strategy & Roadmap

Define and maintain the payments product vision and roadmap
Align payment initiatives with overall business and D2C objectives
Identify opportunities to improve checkout conversion and reduce friction

Stakeholder Collaboration

Partner with Engineering Finance Legal Compliance Marketing AR and Customer Service teams
Ensure alignment on priorities releases and product enhancements

Payment Optimization & Performance

Monitor payment KPIs (authorization rates chargebacks fraud rates processing costs)
Identify performance gaps and implement optimization strategies
Partner with Accounts Receivable and Consumer Services to troubleshoot payment issues

Compliance & Risk Management

Ensure adherence to PCI-DSS GDPR and payment security standards
Collaborate with security and compliance teams to mitigate fraud risks

Requirements & Backlog Management

Gather business requirements and translate them into user stories
Prioritize and manage product backlog
Work closely with development teams during implementation cycles

Market & Industry Analysis

Stay current on payment regulations emerging technologies and competitive landscape
Evaluate and implement new payment methods and digital wallets

Required Qualifications

Bachelors degree in Business Finance Computer Science or related field (preferred)
3 years of Product Management experience in Payments / FinTech / eCommerce
Strong understanding of:
- Credit & Debit Card processing
- ACH transactions
- Mobile wallets (Apple Pay etc.)
- Fraud prevention tools
- Payment gateways & billing systems
Experience implementing multiple payment methods including:
- Visa
- Mastercard
- Discover
- Amex
- PayPal
- Apple Pay
- Acima
- Affirm
Experience working with QuickLizard preferred
Strong analytical and reporting skills
Excellent communication and stakeholder management abilities
Ability to work in fast-paced deadline-driven environments

Preferred Skills

Experience in D2C eCommerce platforms
Background in financial systems integration
Data-driven decision-making approach
Experience improving payment authorization & conversion rates

Payments Product Owner / Payments Lead Location: Benton Harbor MI 49022 (Onsite/Hybrid Based on Business Need) Employment Type: Contract / Contract-to-Hire Schedule: Full-Time Position Overview We are seeking an experienced Payments Product Owner / Payments Lead to drive the strategy roadmap and...