Payments Product Owner

We are seeking an experienced Payments Product Owner / Payments Lead to drive the strategy roadmap and execution of payment solutions across Direct-to-Consumer (D2C) eCommerce platforms.

This is a high-impact role responsible for delivering seamless secure and optimized payment experiences while ensuring compliance fraud prevention and operational excellence.

The ideal candidate brings strong product management experience in payments/fintech deep technical understanding of payment ecosystems and the ability to collaborate cross-functionally across IT Finance Compliance and Customer Experience teams.

• Define and maintain the payments product vision and roadmap

• Align payment initiatives with overall business and D2C objectives

• Identify opportunities to improve checkout conversion and reduce friction

• Partner with Engineering Finance Legal Compliance Marketing AR and Customer Service teams

• Ensure alignment on priorities releases and product enhancements

• Monitor payment KPIs (authorization rates chargebacks fraud rates processing costs)

• Identify performance gaps and implement optimization strategies

• Partner with Accounts Receivable and Consumer Services to troubleshoot payment issues

• Ensure adherence to PCI-DSS GDPR and payment security standards

• Collaborate with security and compliance teams to mitigate fraud risks

• Gather business requirements and translate them into user stories

• Prioritize and manage product backlog

• Work closely with development teams during implementation cycles

• Stay current on payment regulations emerging technologies and competitive landscape

• Evaluate and implement new payment methods and digital wallets

• Bachelors degree in Business Finance Computer Science or related field (preferred)

• 3 years of Product Management experience in Payments / FinTech / eCommerce

• Strong understanding of:

  • Credit & Debit Card processing

  • ACH transactions

  • Mobile wallets (Apple Pay etc.)

  • Fraud prevention tools

  • Payment gateways & billing systems

• Experience implementing multiple payment methods including:

  • Visa

  • Mastercard

  • Discover

  • Amex

  • PayPal

  • Apple Pay

  • Acima

  • Affirm

• Experience working with QuickLizard preferred

• Strong analytical and reporting skills

• Excellent communication and stakeholder management abilities

• Ability to work in fast-paced deadline-driven environments

• Experience in D2C eCommerce platforms

• Background in financial systems integration

• Data-driven decision-making approach

• Experience improving payment authorization & conversion rates

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