Business Development Program Manager, Translation Services (Barcelona)

Join our Translation Services Operations team as a Business Development Program Manager and strategically drive growth to Amazons localization services across all global businesses.

Key job responsibilities
Drawing on your localization business development and project management expertise youll balance proactive planning with hands-on execution to deliver scalable high-quality localization solutions.

Strategic Process Planning & Roadmap Development:
Identify business growth opportunities for localization teams
Develop customer-based project plans and workflows based on data analysis research
Create roadmaps towards defined team KPIs
Map and test cases for automation features

Project Management & Execution:
Manage the full lifecycle of localization business development projects working closely with internal business partners and other cross-functional departments
Manage time budget resources and quality control Identify communicate and proactively mitigate project risks
Own and generate projects documentation

Process Optimization & Quality Management:
Maintain functionalities of cross-team processes and enhance potential automation
Collaborate with relevant stakeholders to resolve questions or conflicts related to consolidation terminology language quality and process workflow

Data Analysis & Reporting:
Create and analyze reports of localization data to identify patterns and derive insights
Analyze data around workflows quality cost turnaround time and productivity
Regularly update leadership with insights
Technical Tool Management
Partner with content creators. CMS and Amazon Localization teams to onboard them to TSOps owned tooling
Address knowledge gaps related to localization technology across relevant stakeholders


A day in the life
You will manage stakeholders across multiple functions defining localization requirements for various media types tools and translation channels. Youll develop targeted business initiatives that optimize integration through data-driven insights and technological innovation. Your role combines strategic planning for localization programs direct client engagement and relationship management cross-functional collaboration with product engineering and content teams and continuous improvement of translation workflows and processes.

About the team
Our team is spread across three countries is highly skilled in localization program management relies on continuous efficient communication and is built on solid collaboration. Every team member focuses on improving core metrics while also working on long-term improvement programs. We are committed to working hard having fun and making history.

- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements

- Experience in driving end to end delivery and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

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