Staff Educator
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Job Location:
Little Rock, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
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Closing Date:
Type of Position:
Instructional Development
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
ICE CORE PA Ed & QA
Departments Website:
Summary of Job Duties:
Staff Educator is responsible for operationalizing and maintaining departmental and/or organizational training programs for UAMS as well as researching and aligning educational resources with strategic focus areas of higher complexity and of a technical addition to planning and leading patient access training initiatives this individuals responsibilities also include the development and delivery of multi-media training materials and curricula monitoring quality and performance metrics keeping the Quality Assurance and Access Leadership apprised of results and using data to identify and develop targeted opportunities for staff development for the individual departmental and organizational-wide presentation while maintaining the training calendar and database.This position will require some travel and the ability to drive for UAMS.
Qualifications:
Minimum Qualifications:
Bachelors degree in Healthcare Adult Education Educational Leadership Communications Healthcare Administration or related field
Plus 5 years experience in training teaching or business coaching; QA billing registration authorizations or schedule.
Or
Equivalent combination of education and experience
Preferred Qualifications:
Two (2) years of experience working with EPIC Cadence in a large hospital Access Center environment or healthcare delivery system
Two (2) years of experience with medical terminology Epic systems or Patient Access training
Licenses certificates or registration:
CHAA or CHAM certification.
Special knowledge abilities and skills:
Formal classroom teaching experience
Proven success in developing curricula and training resources
Knowledge of regulatory policies and procedures concerning billing and collections
Quality Review experience
Excellent oral and written communication skills deadlines
Highly developed critical thinking problem-solving and decision-making skills
Demonstrated aptitude for quantitative analysis and attention to detail
Ability to simplify and communicate concepts to a variety of individuals
Ability to account for individual needs/learning styles when educating staff
Ability to engage and motivate staff members at all levels
Ability to develop curriculum instructor guides and training materials
Additional Information:
Job Requirements:
- Proactively anticipates mitigates and/or resolves workflow issues.
- Solves issues/problems reported and assigned to the team via email and ServiceNow while working with operational end-users leadership and Epic trainers.
- Provides one-on-one targeted training in response to performance deficiencies and promotes a collaborative environment by addressing issues in a constructive and proactive manner.
- Reviews monitors and documents staff performance by assessing competencies through quality audits
- Regularly review pre-registration and registrations for completion and accuracy.
- Documents performance deficiencies and makes training recommendations based on audit results
- Provides detailed quality performance reports to the Quality Assurance and Access Leadership team highlighting strengths areas of concern and recommendations for corrective action.
- Collaborates with leadership to develop and implement targeted action plans based on quality data to enhance patient access services.
- Ensures accurate documentation of audit results feedback and follow-up actions in designated databases or systems.
- Perform other duties as needed.
PHYSICAL REQUIREMENTS
Stand: Frequently
Sit: Frequently
Walk: Occasionally
Bend crawl crouch kneel stoop or reach overhead: Frequently
Lift and carry weight: 25 lbs
Push and pull weight: 25 lbs
Use hands to touch handle or feel: Frequently
Talk: Continuously
Hear: Continuously
Taste or smell: Occasionally
Read concentrate think analytically: Continuously
Physical Environment: Inside Medical Facility Environment
Noise Level : Moderate
Visual Requirements: Color discrimination Depth perception Far visual acuity Near visual acuity
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening Criminal Background Check
This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Feeling Hearing Manipulate items with fingers including keyboarding Repetitive Motion Sitting Talking
Frequent Physical Activity:
Grasping Reaching Standing Walking
Occasional Physical Activity:
Crouching Kneeling Lifting Pulling Pushing Stooping
Benefits Eligible:
YesRequired Experience:
Staff IC
Key Skills
About Company
UACCB is a two-year, accredited Arkansas community college with on-campus and online classes offering a variety of degrees and technical certificates.
