Deal Desk Specialist

RLDatix (RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organisations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2000 team members in making a difference in healthcareevery day.

Were searching for a Deal Desk Specialistto join our Finance Business Support team so that we can streamline sales operations strengthen data accuracy and support evidencebased financial planning across the organisation. The Deal Desk Specialist will apply foundational financial concepts maintain CRM data integrity build dashboards and support routine planning cycles to enhance operational efficiency and inform strategic decisions.

How Youll Spend Your Time

• Establishing Deal Desk operations within the UK to enable consistent commercial execution
• Setting standard Deal Desk procedures in partnership with the UK-based Sales team to ensure clarity and operational efficiency
• Ensuring adherence to RLDatixs global commercial standards while identifying regional nuances and defining appropriate business exceptions
• Acting as the Deal Desk representative for Europe with particular emphasis on the UK market
• Assisting with Deal Desk inquiries by triaging requests and responding to basic commercial questions
• Providing timely accurate responses to support efficient sales cycles
• Partnering with Legal and cross-functional stakeholders to drive forward contract negotiations
• Managing commercial processes across > QuotetoCash lifecycle > Renewals > Compliance with commercial policies > Drafting contract amendments and commercial terms
• Supporting deal processing in RLDatixs CRM ensuring accuracy and completeness
• Reviewing legally binding documents including Master Services Agreements
• Completing additional tasks and projects as assigned by the Director Global Deal Desk

What Kind of Things Were Most Interested in You Having

• Experience supporting commercial operations Deal Desk Sales Ops or contract processes
• Strong understanding of the quote-to-cash lifecycle
• Familiarity with CRM systems
• Ability to interpret commercial policies and apply them consistently
• Strong communication skills and confidence working cross-functionally
• Ability to commute to our Londonoffice 23 days a week
• Working collaboratively within a fast-paced global environment

By enabling flexibility in how we work and prioritising employee wellness we empower our team to do and be their best. Key benefits include private health and group accident insurance an Employee Assistance Program (EAP) for confidential support andLoyalty Awards for long-service employees.

RLDatixis an equal opportunity employer and our employment decisions are made without regard to race colour religion age gender national origin disability handicap marital status or any other status or condition protected bylaw.

As part ofRLDatixscommitment to the inclusion of all qualified individuals we ensure thatpersonswith disabilities areprovidedreasonable accommodation in the job application and interview process. If reasonable accommodation is needed toparticipatein either step pleasedonthesitate to send a note to.

Salary offers are based on a wide range of factors including location relevant skills training experience education and where applicable licensure or certificationsobtained. Market and organisational factors are also taken intoconsideration