Technical Writer
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a Technical Writer with strong organizational ability to structure our technical knowledge clean up our existing Confluence knowledge base and establish a docs-as-code practice (Bitbucket source Confluence frontend). You will drive AI adoption in documentation workflows implementing it from content generation and automation to reviews. Ensuring all implementations comply with internal security data and quality policies and all permutations are clear.
Key Responsibilities:
- Lead the audit and cleanup of our Confluence knowledge base: consolidate duplicates archive outdated content and ensure relevance through ongoing governance.
- Build and maintain technical documentation for products processes architecture and workflows collaborating with engineering and operations.
- Design Confluence information architecture (spaces hierarchies labels) for scalability and ease of use.
- Implement docs-as-code from scratch: Markdown/AsciiDoc in Bitbucket repos with Git workflows and CI/CD publishing to Confluence.
- Drive AI enablement in documentation processes including AI-assisted drafting summarization automated audits and workflow automation all fully compliant with internal policies on data privacy security and content accuracy.
- Document complex workflows clearly for diverse audiences using visuals like diagrams and flowcharts.
- Establish standards (style guides templates reviews) and train teams on tools processes and AI best practices.
Qualifications :
- Minimum 3 years experience as Technical Writer in Software/ DevOps settings with experience in auditing/ organizing large knowledge bases like Confluence.
- Expertise in Confluence Bitbucket and docs-as-code (Markdown Git CI/CD integration).
- Technical depth (CI/CD Git APIs containers cloud) to document engineering realities accurately.
- Hands-on experience with AI in documentation workflows and ensuring compliance in enterprise environments.
- Proven ability to simplify complexity into actionable easy-to-follow guides.
- Highly structured and proactive thriving on turning information chaos into ordered systems.
- Innovative yet policy-minded balancing AI experimentation with governance.
- Strong collaborator across technical and non-technical teams.
Additional Information :
Interested
We look forward to your application including your possible starting date and salary expectations.
We thank all applicants for their interest however only those candidates selected for interviews will be contacted.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 19 ... View more
