Lead Fraud Operations Governance Director

In the Technology division we leverage innovation to build the connections and capabilities that power our Firm enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Technical Program Management position at the Director level which is part of the job family responsible for overseeing and leading the execution of multiple projects and/or programs working closely with cross-functional teams to ensure alignment with business objectives. Includes program management and related project support roles.

Morgan Stanley is an industry leader in financial services known for mobilizing capital to help governments corporations institutions and individuals around the world achieve their financial goals.

Interested in joining a team thats eager to create innovate and make an impact on the world Read on.

Position Overview
The Director of Morgan Stanley Fraud Operations Governance is responsible for overseeing the strategic direction governance and quality control frameworks of the organizations fraud operations. This role will ensure that fraud prevention and detection activities are effectively documented compliant with regulatory standards aware of near-future regulatory changes and executed to the highest quality. The Director will collaborate cross-functionally to design implement and continuously improve the operational framework that safeguards the company against financial crime and fraud risks.

What youll do in the role

• Governance Leadership: Develop and maintain Fraud Operations governance policies procedures and controls to ensure compliance with regulatory requirements and industry best practices.

• Documentation Management: Oversee the creation maintenance and periodic review of all fraud operations documentation including process maps standard operating procedures and audit trails.

• Quality Control Framework Design: Establish and refine quality control frameworks to monitor and assess the effectiveness of fraud operations identifying areas for improvement and ensuring consistent execution.

• Risk Assessment: Lead risk assessments gap analysis and root cause investigations related to fraud operations recommending and implementing remediation strategies.

• Stakeholder Engagement: Serve as the key point of contact for internal and external stakeholders on fraud governance matters providing subject matter expertise and guidance.

• Training & Awareness: Design and deliver training programs to promote awareness and adherence to governance and quality standards within the Fraud Operations team.

• Reporting & Metrics: Develop and present regular reports dashboards and metrics to executive leadership highlighting operational effectiveness and compliance status.

• Continuous Improvement: Champion continuous improvement initiatives to enhance fraud detection prevention and response capabilities.

What youll bring to the role:

• Bachelors or Masters degree in Business Finance Criminal Justice or a related field.

• 3 years of experience in fraud operations risk management or compliance.

• Demonstrated expertise in governance documentation and quality control within financial services or a related industry.

• In-depth knowledge of relevant regulations (e.g. AML KYC OFAC) and industry standards.

• Exceptional communication stakeholder management and analytical skills.

• Proven ability to design and implement operational frameworks and process improvements.

• Professional certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist) are preferred.

Key Competencies

• Strategic Thinking

• Leadership and People Management

• Process Design and Optimization

• Attention to Detail and Accuracy

• Change Management

• Problem Solving and Decision Making

• Ethical Judgment and Integrity

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley we raise manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Expected base pay rates for the role will be between $90000 and $160000 per year at the commencement of employment. However base pay if hired will be determined on an individualized basis and is only part of the total compensation package which depending on the position may also include commission earnings incentive compensation discretionary bonuses other short and long-term incentive packages and other Morgan Stanley sponsored benefit programs.

Morgan Stanleys goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex sex stereotype gender gender identity or expression transgender sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy veteran or military service status genetic information or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).