Food & Beverage Administrator (Pre Opening) Hilton Shah Alam Glenmarie

What are we looking for

A Food & Beverage Administrator serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow:

• Minimum 2 year of experience in a related field.

• High School diploma 2 years of experience in Food & Beverage field

• Able to read and understand work related documents.

• Able to communicate effectively in writing as appropriate for the needs of the audience.

• Proficient in English to meet business needs.

• Computer literate.

• Good organization and communication skills.

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravelerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.

If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.

A Food and Beverage Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:

What will I be doing

As the Food and Beverage Administrator you will be responsible for performing the following tasks to the highest standards:

Operations

• Review postevent reports to ensure accuracy and completeness.

• Support F&B outlet managers with special and VIP events.

• Keep menus and product lists current across all outlets.

Culture

• Foster a collaborative positive and innovative work environment.
• Ensure a respectful and inclusive workplace in line with company policies.
• Recognize team contributions and encourage creativity.
• Maintain discretion when handling confidential information.

Administration

• Maintain administrative records for the Food and Beverage Manager.
• Organize schedules appointments and correspondence.
• Attend daily F&B meetings prepare minutes and distribute within 24 hours.
• Prepare presentations and reports for monthly departmental meetings.
• Maintain an organized filing system for easy information retrieval.
• Upload training calendars and maintain outlet training records.
• Maintain documentation for audits licensing and compliance.
• Prepare requisitions work orders and operational paperwork.

Financial

• Record daily F&B revenues in shared analysis files.
• Track beverage promotions and marketing activities evaluating ROI.
• Ensure purchases and inventory align with financial targets.
• Manage office supply inventory with costcontrol efficiency.

Guest & Team Experience

• Handle guest inquiries and reservations including outside operational hours.
• Monitor guest feedback ensuring timely followup on comments and complaints.
• Support loyalty initiatives by tracking and recognizing repeat guests.
• Promote a guestcentric culture within the F&B team.
• Maintain training records and ensure adherence to learning schedules.

Communication

• Facilitate clear communication between F&B management and outlet teams.

• Liaise with other departments to resolve issues efficiently.

• Ensure timely responses to reservations and guest inquiries.
• Compile action plans from weekly stay experience meetings.
• Communicate outlet promotions effectively and ensure timely execution.

EOE/AA/Disabled/Veterans