Visitor Experience Agent
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Job Location:
Greater Sudbury - Canada
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Visitor Experience AgentStarting at $39130 full-time permanent benefits pension French requiredDo you enjoy working in a fast-paced exciting environment Does being part of a great team working together to achieve goals sound like its right for you Would you like to contribute your ideas and know-how towards an exceptional customer service experienceIf this describes you then you could be a Science North Visitor Experience Agent! This role within the Onsite Sales area is responsible for maximizing sales opportunities ensuring operational excellence and for offering outstanding customer service to each visitor they encounter at our world-renowned science will apply your professional sales and service experience to lead daily operations of the front of house. Key Responsibilities: Managing school group and bus tour bookingsCollaborating with the marketing team to create impactful visitor communicationCoordinating large groups and daily itineraries Creating invoices processing paymentsEnsuring proper communication to organization through reporting and email correspondence Assessing sales and performance results against targets Facilitating cross-selling and promotion of Science North products to drive businessSupervising front of house visitor-facing staffManaging visitor needs complaints and general inquiriesAssisting with daily operational needs; selling tickets memberships and answering phonesYou will utilize a host of key skills to maximize sales perform service recovery and coach staff to You Bring:Exceptional written and verbal communication skillsCritical thinking and problem-solving abilitiesEffective time management skillsSuperior attention to detail Customer focused attitudeFluency in English and French (non-neogitable)Strong computer skills Compensation Highlights:Full-time permanent opportunityCompetitive salary starting at $39130 per yearAnnual performance and merit increase considerationParticipation in the Science North Employee Incentive PlanComprehensive group benefit package including medical dental vision paramedical life/travel insurance short and long-term disability coverage 24/7 telemedicine access wellness spending account/ onsite physio/chiro servicesPension plan following one year Science North annual family membershipOnsite gymFree or discounted admission to other attractions outside Sudbury Science North facilities and program discounts fitness membership contribution on-site parking on-site gymProfessional development opportunitiesMinimum 3 weeks vacation with incremental entitlements of one week after 5 and 10 yrs of serviceFree onsite parkingDont meet every single requirementAt Science North we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other to Apply:Apply online at An early application represents your best opportunity for consideration. Science North is committed to an inclusive workplace and invites applications from all qualified individuals to join our diverse team. Accommodations are available upon request in all aspects of Science Norths selection process. We thank all interested candidates; only those selected for interviews will be North is grateful to work with First Nations across Northern Ontario and we give thanks to the Indigenous Peoples who have cared for this land since time immemorial. We pay respect to their traditions ways of knowing and acknowledge their many contributions to innovations in Science Technology Engineering and Mathematics past and present. We also recognize the Métis Nation of Ontario for their historic and ongoing contributions. Science North commits to deepening engagement relationships and partnerships in order to advance truth and reconciliation honour and reflect Indigenous ways of knowing grow economic opportunities and collaborate with Indigenous peoples as partners in order to inspire all people to be engaged with science in the world around North is a registered North is an agency of the Government of Ontario.
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
About Company
Front of House Sales Clerk $17.20/hr Are you a people person who gets energized by providing exceptional customer service? Do you pride yourself on being professional in all of your public interactions? Do you thrive working in a fast-paced team environment? If so, Science North, Nort ... View more
