Digital and AI Product Manager
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The Digital & AI Product Manager is accountable for defining owning and delivering the digital and AI
product strategy roadmap and outcomes as part of TALs Reimagine Claims program. This role ensures that digital and AI-enabled capabilities and automation are delivered as long-lived products operating seamlessly with TALs broader Claims technology ecosystem embedded safely and effectively into Claims operations.
This role bridges business outcomes customer and consultant experience technology delivery and governance ensuring Reimagine Claims delivers measurable improvements in speed to decision consistency risk management and cost efficiency.
In this role you will:
- Define and maintain the product vision strategy and multi-horizon roadmap for Digital and AI
products within TALs Reimagine Claims mission. - Align the Digital and AI product strategy to the Reimagine Claims mission Claims Strategy and agreed benefit priorities.
- Own prioritisation of problems and initiatives based on Customer and Partner insights Claims
Consultant needs data risk and business impact. - Lead cross-functional efforts through discovery test-and-learn delivery and scale working
closely with design engineering data risk and change. - Ensure clear product ownership across initiatives transitioning from pilot into production
operations - Own the end-to-end lifecycle of Claims Digital (i.e. Claims Lodgement through to ongoing
Claims Management) and AI-enabled products (e.g. generative AI including Document
Intelligence ML and Predictive Decisioning Support) from use-case definition through pilot
scale and ongoing optimisation. - Partner with Risk Legal Compliance and Data teams to ensure responsible AI adoption and
sustainable operating models. - Ensure alignment of the AI and Digital product delivery with target customer and claims
consultant journeys together with related product development on underlying platforms and
new products for Digital Trust - Manage partner relationships with respect to Digital and AI products to ensure product and
business outcomes are clearly defined aligned and achieved. - Clearly communicate product strategy progress risks and decisions to senior stakeholders.
- Build team capability and maturity in discovery techniques data-driven decision making and
customer-centric product development.
Qualifications :
- Strong product management capability across strategy discovery delivery and lifecycle
management - Understanding of data rules-based decisioning and workflow automation concepts
- Understanding of AI capabilities and limitations with ability to translate business problems into
potential AI-enabled solutions - Demonstrated experience as a Product Manager or Product Owner for enterprise digital
products. - Experience delivering change in regulated or risk-sensitive environments (life insurance other
insurance industries or financial services) - Experience transitioning initiatives from project delivery into BAU or product ownership models.
- Experience working with AI / advanced analytics use-cases (from problem definition through to
operationalisation)
Additional Information :
TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:
- An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
- Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
- We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.
- Need adjustments during the recruitment process Let our team know by getting in touch with us here to support you.
Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems.
As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.
#LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
About Company
Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting peopleAccess the tools and resources to acquire new skills, grow your capabilities, and take on new roles within a progressive, digitally enabled company Work with experie ... View more
