Test Manager

We are seeking an experienced Test Manager to lead endtoend testing for a largescale Cards Migration program covering credit/debit/prepaid cards. The role is responsible for defining test strategy managing complex test phases ensuring regulatory compliance and delivering a highquality migration with minimal customer impact across channels and geographies.

Key Responsibilities

Test Strategy & Governance

• Define and own the overall test strategy for cards migration including functional integration regression performance UAT and cutover testing.
• Establish test governance quality metrics entry/exit criteria and reporting mechanisms for senior stakeholders.
• Ensure alignment with regulatory security and compliance requirements (PCIDSS data privacy audit readiness).

Migration & DomainSpecific Testing

• Lead testing for endtoend cards migration including:
  • Card lifecycle (issuance activation authorization clearing settlement disputes)
  • Customer data migration and reconciliation
  • BIN migrations scheme certifications (Visa/Mastercard/Amex)
  • Switch processor and host system integrations
• Validate parallel run data validation and reconciliation strategies to ensure zero/low customer impact.

Test Planning & Execution

• Build and manage detailed test plans schedules environments and dependencies across multiple systems and vendors.
• Oversee system integration testing (SIT) UAT and production readiness for migration waves.
• Drive defect triage root cause analysis and quality risk management.

Stakeholder & Vendor Management

• Work closely with business product technology operations and external vendors/processors.
• Coordinate with card schemes payment processors and thirdparty vendors for certifications and testing signoffs.
• Provide clear status reporting risk assessments and mitigation plans to leadership.

Team Leadership & Delivery

• Lead and mentor onshore/offshore test teams ensuring consistent quality standards.
• Drive test automation and efficiency where applicable for regression and migration validation.
• Support cutover planning golive readiness and postmigration validation.

Required Skills & Experience

Experience

• 10 years in Testing / Quality Engineering with at least 35 years as Test Manager on large transformation programs.
• Strong experience in Cards domain (Credit/Debit/Prepaid) and largescale migration programs.
• Proven track record managing complex multisystem highrisk migrations.

Domain & Technical Skills

• Deep understanding of cards processing flows authorization clearing & settlement disputes chargebacks.
• Experience with core banking card management systems payment switches and processors.
• Knowledge of PCIDSS data privacy and regulatory compliance in payments.
• Familiarity with test management tools (e.g. Jira ALM Zephyr TestRail).

Leadership & Communication

• Strong stakeholder management and communication skills.
• Ability to make riskbased quality decisions under tight timelines.
• Experience working in Agile / Hybrid delivery models.

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

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