Field Service Manager

Great company. Great people. Great opportunities.

If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!

As a Field Service Manager at United Rentals youll be the leader of a major maintenance enterprise. Youll have the opportunity to hire and motivate an amazing team of Field Service Technicians. You will have direct supervision responsibilities for all field repair and maintenance employees. Youll continually improve efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager and help build a profitable location with your leadership service and maintenance knowledge and business management.

What youll do:

• Responsible for continually improving efficiency as well as customer and employee satisfaction within the field repair and maintenance team

• Oversee dispatch of field technicians within entire Metro Area territory to maximize efficiency and customer service

• Work closely with Operations Managers and Service Managers to ensure service is properly scheduled and executed to guarantee superior customer service

• Motivate coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes

• Responsible for R&M P&L and associated costs/budget

• Oversee parts department activities to ensure optimal customer service technician/shops/OEC productivity and cost control

• Promote a culture of safety and discipline through leadership exemplary personal compliance accountability and communication

• Other duties assigned as needed

Requirements:

• High School Diploma required; trade-School Degree a plus; bachelors Degree preferred

• Valid drivers license with acceptable driving record

• Extensive Equipment Fleet Maintenance and leadership experience (10 years)

• Strong motivational and leadership skills

• Excellent customer service skills

• Strong knowledge of maintenance accounting and P&L

• Basic computer skills particularly with Microsoft Excel

This position is deemed Safety Sensitive for purposes of United Rentals policies and procedures.

Why join us

We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.

At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position education training experience skills and ability.

Compensation Range: