Role Overview
The QA Lead is responsible for leading a team of UAT testers supporting the modernization of Back Office Transaction Processing Systems and Applications. This role requires strong expertise in QA methodologies proven leadership capability and a solid financial services background preferably in Mutual Fund Transfer Agency operations.
The QA Lead will oversee full-cycle User Acceptance Testing (UAT) ensuring business requirements are validated risks are mitigated and systems meet operational and regulatory expectations prior to implementation.
Key Responsibilities
1. Leadership & Team Management
. Lead mentor and supervise a team of UAT testers.
. Allocate testing assignments and manage workload distribution.
. Provide performance feedback coaching and development support.
. Ensure team adherence to QA standards timelines and deliverables.
. Act as the primary escalation point for UAT-related issues.
2. UAT Strategy & Governance
. Develop and execute comprehensive UAT strategies and test plans aligned with modernization objectives.
. Ensure traceability between business requirements test cases and execution results.
. Define entry and exit criteria for UAT phases.
. Implement structured QA methodologies (e.g. risk-based testing defect lifecycle management regression testing).
. Ensure appropriate documentation and audit readiness.
3. Test Planning & Execution
. Oversee the creation of detailed test scenarios and test cases covering end-to-end transaction processing flows.
. Ensure full UAT coverage of back-office processing systems including interfaces and downstream impacts.
. Coordinate test cycles regression testing and defect triage sessions.
. Monitor defect trends identify root causes and escalate systemic risks as needed.
. Validate defect resolutions prior to final sign-off.
4. Stakeholder Collaboration
. Partner with Processing and Technology teams as well as Project Managers.
. Participate in requirements reviews to ensure clarity and testability.
. Communicate UAT progress risks and readiness status to leadership.
. Support go-live readiness assessments and post-implementation validation.
Qualifications
. 45 years of QA/UAT experience including supervisory or team lead experience.
. Strong knowledge of QA methodologies testing frameworks and defect management processes.
. Experience leading UAT for system modernization or large-scale transformation initiatives.
. Financial services background preferably with experience in:
. Mutual Fund Transfer Agency operations
. Back-office transaction processing
. Experience working with cross-functional business and technology teams.
. Strong analytical and problem-solving skills.
. Excellent written and verbal communication skills.
. Relevant QA Agile or Project Management certifications (e.g. ISTQB PMP Scrum ITIL) are preferred but not required.
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