Dmv Services Technician 3 Minimum Qualifications Waived

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

This position is located in our Laughlin DMV Office within the Customer Service Division. DMV Services Technicians provide customer services associated with drivers license vehicle and business; issuing identification cards; registering and titling vehicles; issuing occupational business licenses; and processing reinstatements. DMV Customer Services Division is dedicated to customer service and the delivery of DMV programs and voter registration to the community. Incumbents perform in a trainee capacity and acquire the knowledge skills and abilities required in this occupation. Under the authority of NRS 239B.010.1(b) the DMV utilizes NRS 205.4605205.810 NRS 293.504 NRS 293.5045 6 CFR 37.45 49 CFR 1572.103 and 49 CFR 384.228 as criteria to obtain an FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for any employer in the U.S. The DMV is unable to sponsor or assume sponsorship of an employment visa at this time.

Graduation from high school or equivalent education and three years of experience which included public and/or customer contact including explaining rules regulations policies and procedures one year of which was equivalent to a DMV Services Technician II processing various types of documents including titling special plates insurance verification registration and drivers license renewal by mail license review and/or financial responsibility; OR one year of experience as a DMV Services Technician II in Nevada State service.

Ensure compliance with State and federal motor vehicle laws and regulations and agency policies and procedures involving the licensing of motor vehicle operators registration and titling of motor vehicles withdrawal of licenses and registration licensing of certain operations and representatives of the automotive industry and research and dissemination of drivers license and vehicle registration/title information.

Review documentation and approve initial and continuing requests for driver/vehicle/business privileges using applicable procedures in multiple programs; determine validity of documents and assess the applicants physical and mental ability to receive driving privileges.

Communicate with the public businesses and other department staff to elicit information explain policies and procedures and resolve problems.

Authorize actions that impact customer driving vehicle and business privileges; determine new and continuing privilege eligibility; review and update applications; screen applications for completeness of personal history verification medical conditions and verify insurance status; advise customers of privilege program procedures conditions and eligibility.

Check public Vehicle Identification Numbers (VINs); assign VINs to vehicles that are homemade or where the number has been damaged; research vehicle ownership; perform safety inspections as specified by law and regulations.

Operate computer equipment to create retrieve review change or update driver/vehicle/business information; ensure appropriate confidentiality and security of information.

Collect fees including cash checks and credit card payments; reconcile cash drawer.

Perform related duties as assigned.

Under general supervision incumbents spend a majority of the time directly assisting customers at a counter or window and perform a variety of transactions involving standard drivers license and/or registration transactions vehicle ownership transactions issuance of duplicate drivers license and/or registration processing address changes assisting new residents in obtaining drivers license/registration in Nevada administering written drivers license and vision tests rolling fingerprints and performing occupational business licensing duties. This level in the series is distinguished from the DMV Services Technician II class by the greater variety and complexity of duties assigned continuous personal contact with customers and higher skill levels required involving problem solving and the explanation of laws regulations and policies.

This job specification lists the major knowledge skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge skills and abilities from a previous level.

Working knowledge: laws regulations policies and procedures related to issuance of drivers licenses and/or vehicle titling and registration financial responsibility insurance verification and/or issuing special plates; automated systems and associated software utilized in the department; laws applicable to the release of information.

Ability to: authorize vehicle driver licensing and occupational and business licensing actions in accordance with applicable rules and regulations; investigate questionable drivers license or motor vehicle registration applications occupational and business licensing conflicting information and fraudulent documents; review and evaluate information related to issuance of drivers license and vehicle registration and ownership occupational business licensing; identify and correct data discrepancies errors and omissions related to drivers license vehicle registration and occupational business licensing; conduct research pertaining to drivers license vehicle registration and occupational and business licensing.

Recruiter Contact Information: Brenda Lopez-Toribio -

The State of Nevada is an equal opportunity employer dedicated to building diverse inclusive and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race color national origin religion or belief age disability sex sexual orientation gender identity or expression pregnancy domestic partnership genetic information (GINA) or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.