Director, Market Research Operations (Remote EST)
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
IQVIAs Primary Intelligence team is seeking an experienced primary market research professional to lead our Field Operations this role you will oversee the delivery of quantitative and qualitative healthcare studies ensuring highquality fieldwork execution strong vendor management and operational excellence across a large and diverse portfolio of custom research engagements.
You will lead a team responsible for feasibility assessment recruitment strategy fielding oversight vendor sourcing and project monitoring. The ideal candidate brings deep healthcare research experience strong team leadership and the ability to drive scalable processes in a fastgrowing clientfocused environment.
If you have a proven track record of managing primary market research teams developing innovative solutions for difficulttorecruit studies implementing effective and repeatable operational processes and demonstrating exceptional communication and leadership skills this role offers an opportunity to lead a highimpact function partner closely with senior business leaders and influence how IQVIA delivers primary research that integrates our unique secondary data assets a key differentiator in the market.
Responsibilities:
- Manage and develop a team of research professionals (onshore and offshore) responsible for leading and executing quantitative and qualitative healthcare market research studies.
- Oversee feasibility assessments for complex studies determining panel availability identifying vendor needs and ensuring accurate scoping pricing and timelines.
- Develop and implement innovative recruitment strategies for difficulttosource physician and HCP audiences to ensure highquality data collection.
- Partner with clientfacing Principals and other internal stakeholders by providing subjectmatter expertise during business development feasibility estimation creative solutioning and risk assessment.
- Collaborate closely with the panel management team to optimize panel utilization and develop recommendations that improve study recruitment and data delivery outcomes.
- Source manage and evaluate external vendors; ensure contracts compliance requirements SLAs and quality standards are met; lead the teams adoption and use of Globality for vendor workflows.
- Provide oversight on all active fielding monitoring project progress resolving escalations and ensuring accurate and timely updates across project tracking systems.
- Mentor and coach junior and midlevel researchers fostering a culture of continuous learning accountability and operational excellence.
- Conduct ongoing analysis and evaluation of operational processes with the goal of increasing efficiency speed data quality and scalability.
- Maintain strong working partnerships with crossfunctional teams including Commercial Strategy Consulting Survey Programming Panel Management and Analytics.
- Ensure all operations follow corporate standards compliance requirements and best practices in primary market research.
- Stay current on industry trends emerging methodologies and new technologies within healthcare primary research and field operations.
Qualifications:
- Bachelors Degree required; Masters preferred.
- 710 years of progressive experience in primary market research with strong exposure to healthcare.
- Demonstrated success leading research teams and delivering complex primary research studies.
- Strong expertise in feasibility sampling recruitment strategy and vendor management.
- Ability to manage large project portfolios prioritize effectively and solve problems proactively.
- Excellent communication skills with the ability to collaborate across technical and nontechnical teams.
- Experience with online survey platforms (e.g. Forsta Qualtrics SurveyMonkey); knowledge of Conformit or similar tools a plus.
- Detailoriented organized and committed to quality and accuracy.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role when annualized is $109900.00 - $306200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.Required Experience:
Director
Key Skills
- Qualtrics
- Quantitative Research
- Spss
- Data Collection
- Microsoft Powerpoint
- Research Experience
- Survey Design
- Qualitative Research
- Market Research
- Merchandising
- Customer relationship management
- Data Analysis Skills
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
