ILSC Accommodations Coordinator

Role: ILSC Accommodations Coordinator

Reports to:Accommodations Manager

Location:Vancouver British Columbia

Compensation:$42000-$44000 annually

Start Date: March 23rd 2026

Description:

The Accommodations Coordinator plays a key role in providing transformative living experiences to students and exceptional customer service to our agents and partners. The Accommodations Coordinator (AC) assiststhe Accommodations Manager (AM) in ensuringhigh standardsand efficient delivery of our student accommodation service. The Accommodations Coordinator is a member of the student services team ensuring we deliver exceptional and transformative services and willassistwith other areas of Student Services asrequired.

Schedule:
This is a full time position Monday to Friday 37.5 hours per week (with some flexibility as needed)

Job Duties:

The duties of this position include but are not limited to:

Work collaboratively with the accommodations team ensuringhigh standardsand efficient delivery of our student accommodations services by:

• Providing the highest quality accommodation support for ILSC and Greystone including interacting with students and potential students answering student and agent enquiries and effectively handling student and agent complaints.

• Booking students with homestay families and alternative accommodation.

• Meeting andadvisingstudents who are currently in or are requesting accommodation

• Proactively support AM to source new accommodation options in line with business needs and customer needs.

• Actively recruiting homestay families and alternative accommodation including visiting the accommodations/homestays.

• Revisiting and reassessing current accommodations.

• Conducting regular accommodation student evaluations and following up on results.
• Actively communicating with students accommodation providers and other staff at ILSC

• Being on-call carrying the homestay emergency phone on the roster.

• Liaising with and supporting other departments in mutual support of the school functions including but not exclusively advisors registrarsacademicsand sales.

• Other related duties or projects asdeterminedby the Accommodations Manager and school Director.

• Registering students whenrequired

• Advising students

• Covering front desk and other administration duties asrequired

• Running and/orparticipatingin projects as requested by the Accommodations Manager and/or Student Advisor Manager

• Participating in and arranging school-wide activities and meetings asrequired

• Other duties as assigned

Essential Qualifications Skills and Attributes:

• Strong communicationand customer service skills

• This position requiresproficiencyin English and/or other languages as the role involves communicating with and supporting students enrolled in English-language programs and collaborating with department staff members partner agencies and prospective students situated outside Quebec.

• Ability to multitask with strong attention to detail

• Excellent organizational and computer skills

• Proactive with strong problem solving and critical thinking skills

• Demonstrated ability to work with people from diverse backgrounds

• Demonstrated ability to work as part of a dynamic team.

Contact Information: While we thank all applicants onlythosewho areshortlistedwill be contacted.

About ILSC ELSGreystone College& Greystone Institute

A world leader in language education & vocational training ILSC Education Group which opened its first language school in Vancouver Canada in 1991 and Greystone College in 2002 offers life-changing educational experiences in Canada AustraliaIrelandand India some of the worlds most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver BC Canada ILSC has become a world leader in language and careertraining andhas grown to include10incredible locations around the world in Vancouver Toronto and Montréal Canada; New Delhi India; and Brisbane Sydney MelbourneAdelaideandPerth Australia; and Dublin Ireland; as well as two online language schools ILSC HELLO and ILSC 2025 ILSC Education Group launched Greystone Institute a new Higher Education provider in Brisbane.

In early 2022 ILSC Education Group joined forces with ELS EducationalServices bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961 when ELS Educational Services opened its first school in Washington DC ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners across the USA.

Ourmission is to provide our global community with transformative learninglivingand work experiences by offering the finest languagecareerand higher education programs.

OurCore Values

PASSION:To enrich & transform peoples lives

INNOVATION:To evolve through creativity& diversity.

RESPECT: To treat everyone with compassion& dignity.

COLLABORATION:Tobuild community & achieve more together.

INTEGRITY:Toact responsibly& ethicallyin everything we do.

ELS ILSC and Greystone College are committed to providing a barrier-free environment and are proud to be Equal Employment Opportunity employers.

If you need assistance or an accommodationdue to a disability you may contact HR at.

Required Experience:

IC