IT Support Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: IT Support Engineer Fresher
Location: Chennai
Employment Type: Full-time
Notice Period: Upto 15 Days
Positions: 2
Service Level Agreement: 2 Years (Mandatory)
Backed by a culture that values innovation ownership continuous learning and collaboration Colan Infotech provides an environment where people grow contribute meaningfully and make a real impact.
Job Title: IT Support Engineer Fresher
About the Role
We are looking for a motivated and enthusiastic IT Support Engineer (Fresher) to provide basic technical support for hardware software networking and operating systems. This role is ideal for recent graduates who are eager to build their career in IT infrastructure and end-user support. The candidate will work under senior guidance to ensure smooth IT operations and user satisfaction.
Key Responsibilities
Operating Systems & System Administration
- Install and configure Operating Systems (Windows Ubuntu/Linux)
- Understand different types of Operating Systems and their versions
- Perform OS booting and troubleshooting boot-related issues
- Basic exposure to Windows Server and Active Directory
- User account management and system access control (basic level)
Troubleshooting & System Support
- Diagnose and resolve system power-on issues
- Troubleshoot Blue Screen (BSOD) errors
- Handle system performance-related issues
- Perform network troubleshooting
- Support data backup and recovery processes
Networking Fundamentals
- Understanding of IP Addressing:
- Private IP & Public IP
- Static IP & Dynamic IP
- IP Address Classes
- Knowledge of DNS and DHCP
- Basic understanding of Router Switch LAN WAN Firewall concepts
Hardware & Software Support
- Identify and install hardware components (RAM HDD/SSD SMPS etc.)
- Install and troubleshoot software applications
- Perform system upgrades and driver installations
- Maintain IT hardware inventory
Ticketing & Support Process
- Work with ticketing tools to log track and resolve issues
- Document incidents and resolutions clearly
- Escalate complex issues appropriately
- Maintain SLA compliance
Additional Basic Knowledge (Added Advantage)
- Basic understanding of Cloud platforms
- Basic Database knowledge
- Familiarity with Mac Operating System
Required Skills & Eligibility
Basic knowledge of Windows & Ubuntu OS installation and troubleshooting
Basic knowledge of Windows & Ubuntu OS installation and troubleshooting
Understanding of Windows Server & Active Directory (fundamentals)
Good knowledge of networking concepts (IP DNS DHCP Firewall)
Basic hardware troubleshooting knowledge
Familiarity with ticketing tools
Good analytical and troubleshooting mindset
Strong communication skills
What We Look For
Strong willingness to learn and grow in IT Infrastructure
Positive attitude and ownership mindset
Ability to diagnose and resolve technical issues independently (basic level)
Team player with good coordination skills
Customer-focused approach
Preferred Qualifications
Bachelors Degree in Computer Science / IT / Electronics or related field
Freshers or candidates with internship/training in IT Support preferred
Certifications in CCNA is a plus
If Interested share your updated CV -
Required Experience:
IC
Key Skills
About Company
Colan Infotech is among the 50 fastest growing companiesâ according to Silicon India and âThe 50 best companies to work forâ rated by Silicon Review. At Colan Infotech, you would walk across tech-minded people who conquer the frontiers of technology for a successful business. ... View more
