Principal Client Manager, ITS
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider Amazon Web Services India Private Limited is leading the next paradigm shift in computing and is looking for world-class candidates to join ourenterprise business.
As an IT/ITeS (GSI / GCCs) Key Account Representative for AWS India your responsibilities will include building and driving the strategy to increase adoption and market penetration in these large GSI / GCCs Accounts Global Capability centers (GCC) and building long-term business and marketing opportunities.
Key job responsibilities
The candidate would drive A/ Internal Digital Transformation B/ Get To Market SaaS Platform Modernization C/ Data driven Innovation and D / Generative AI conversations sales plays and adoption.
The candidate would drive regular and deeper executive engagement between customer and AWS and ensure Top to Top connect from both sides.
The candidate would have the charter of driving regular strategic business transformation & roadmap oriented P&L conversation with LOB/ISUs/Industry Vertical Heads with regards to the GSI/GCC owned SaaS IP and Platforms.
The candidate would have the charter of engaging with the LOB Delivery Heads or Horizontals leaders (e.g. AIML/IOT/Analytics) and be able to drive success of their Migration / Modernization strategy around the SaaS Platforms. He/she should be able to provide guidance & leadership to the Account specific ProServ/SA/Other teams and drive the execution excellence behind the success of the project and Pilots.
The candidate would be able to evangelize with CTO office to replicate the success achieved with SaaS IP/Platforms on the LOB side and be able to drive application transformation. Also interface with Product Management & leadership in this BU for product transformation.
The ideal candidate will possess a key account management or business development background that enables them to engage at all levels of a customer and partner organization including C-levels of the business and IT.
He/She will also demonstrate a strong technical competency focused on the IT landscape and cloud computing.
He/she should be a self-starter who is prepared to develop and execute against a coverage plan business objectives
A day in the life
As an Account Manager for GSI/GCC practice you will be the owner of your assigned GSI/GCC accounts and will focus on driving digital transformation and cloud adoption through meaningful engagement with GSI/GCC leaders Engineering Heads architects developers and global stakeholders.
In this role you will partner closely with AWS global account teams local partners and internal stakeholders to represent the entire portfolio of AWS products and services across your assigned GSI/GCC customer base. You will act as a thought leader trusted advisor and local champion who helps influence technology decisions accelerate cloud workload migrations and unlock new innovation opportunities that scale globally.
Research and preparation for the days customer meetings and calls with GSI/.GCC leaders and global stakeholders
Collaborate with Cross-functional teams (Global Account Managers SA ProServe Partner teams) on pitches demos and technical engagements
Customer meeting(s) and customer cadence calls with GSI/GCC India teams and global parent organization
Stakeholder mapping across GSI/GCC India operations and global leadership
Plan and execute in-person engagement activities (hackathons immersion days tech showcases)
Ensure high standards and maintain SFDC hygiene with clear linkage between local initiatives and global consumption
About the team
AWS Global Sales
AWS Global Sales drives adoption of the AWS cloud worldwide enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service unmatched technology and consistent support. We dive deep to understand each customers unique challenges then craft innovative solutions that accelerate their success. This customer-first approach is how we built the worlds most adopted cloud. Join us and help us grow.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying
- 12 years of technology related sales business development or equivalent experience
- 5 years of exceeding quota and key performance metrics experience
- Experience engaging and influencing C-level executives both business and technical
- Experience working and communicating with multiple stakeholders C-level executives and cross functional teams or equivalent
- Experience engaging and influencing senior executives
- Direct field & key account management experience in working with enterprise accounts in the Global System Integrators (GSI) or IT/ITES space
- Technical competencies in the areas of cloud computing SOA web services and enterprise software.
- CxO connects within IT/ITeS segment
- BA/BS degree required. Preferably Engineer / MBA. A technical background in engineering computer science or MIS a plus.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As an IT/ITeS (GSI / GCCs) Key Account Representative for AWS India your responsibilities will include building and driving the strategy to increase adoption and market penetration in these large GSI / GCCs Accounts Global Capability centers (GCC) and building long-term business and marketing opportunities.
Key job responsibilities
The candidate would drive A/ Internal Digital Transformation B/ Get To Market SaaS Platform Modernization C/ Data driven Innovation and D / Generative AI conversations sales plays and adoption.
The candidate would drive regular and deeper executive engagement between customer and AWS and ensure Top to Top connect from both sides.
The candidate would have the charter of driving regular strategic business transformation & roadmap oriented P&L conversation with LOB/ISUs/Industry Vertical Heads with regards to the GSI/GCC owned SaaS IP and Platforms.
The candidate would have the charter of engaging with the LOB Delivery Heads or Horizontals leaders (e.g. AIML/IOT/Analytics) and be able to drive success of their Migration / Modernization strategy around the SaaS Platforms. He/she should be able to provide guidance & leadership to the Account specific ProServ/SA/Other teams and drive the execution excellence behind the success of the project and Pilots.
The candidate would be able to evangelize with CTO office to replicate the success achieved with SaaS IP/Platforms on the LOB side and be able to drive application transformation. Also interface with Product Management & leadership in this BU for product transformation.
The ideal candidate will possess a key account management or business development background that enables them to engage at all levels of a customer and partner organization including C-levels of the business and IT.
He/She will also demonstrate a strong technical competency focused on the IT landscape and cloud computing.
He/she should be a self-starter who is prepared to develop and execute against a coverage plan business objectives
A day in the life
As an Account Manager for GSI/GCC practice you will be the owner of your assigned GSI/GCC accounts and will focus on driving digital transformation and cloud adoption through meaningful engagement with GSI/GCC leaders Engineering Heads architects developers and global stakeholders.
In this role you will partner closely with AWS global account teams local partners and internal stakeholders to represent the entire portfolio of AWS products and services across your assigned GSI/GCC customer base. You will act as a thought leader trusted advisor and local champion who helps influence technology decisions accelerate cloud workload migrations and unlock new innovation opportunities that scale globally.
Research and preparation for the days customer meetings and calls with GSI/.GCC leaders and global stakeholders
Collaborate with Cross-functional teams (Global Account Managers SA ProServe Partner teams) on pitches demos and technical engagements
Customer meeting(s) and customer cadence calls with GSI/GCC India teams and global parent organization
Stakeholder mapping across GSI/GCC India operations and global leadership
Plan and execute in-person engagement activities (hackathons immersion days tech showcases)
Ensure high standards and maintain SFDC hygiene with clear linkage between local initiatives and global consumption
About the team
AWS Global Sales
AWS Global Sales drives adoption of the AWS cloud worldwide enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service unmatched technology and consistent support. We dive deep to understand each customers unique challenges then craft innovative solutions that accelerate their success. This customer-first approach is how we built the worlds most adopted cloud. Join us and help us grow.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying
- 12 years of technology related sales business development or equivalent experience
- 5 years of exceeding quota and key performance metrics experience
- Experience engaging and influencing C-level executives both business and technical
- Experience working and communicating with multiple stakeholders C-level executives and cross functional teams or equivalent
- Experience engaging and influencing senior executives
- Direct field & key account management experience in working with enterprise accounts in the Global System Integrators (GSI) or IT/ITES space
- Technical competencies in the areas of cloud computing SOA web services and enterprise software.
- CxO connects within IT/ITeS segment
- BA/BS degree required. Preferably Engineer / MBA. A technical background in engineering computer science or MIS a plus.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
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