ServiceNow Consultant
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
ServiceNow ITSM Consultant & Developer
Experience: 812 Years
Location: Bangalore
Role Summary
We are seeking a ServiceNow ITSM Consultant & Developer with strong workflow design scripting and ITOM skills to assess design and enhance the ServiceNow platform. The role has a mandatory focus on designing and implementing onboarding and offboarding (JoinerMoverLeaver) workflows using ServiceNow best practices.
Must-Have Responsibilities
. Design build and optimize onboarding and offboarding workflows (JoinerMoverLeaver).
. Implement lifecycle-driven automation using Service Catalog Flow Designer and Request Fulfillment.
. Design approval models task orchestration and SLA-driven fulfillment.
. Integrate onboarding/offboarding workflows with HR systems IAM tools and AD/Azure AD.
. Ensure secure and timely access provisioning and de-provisioning.
. Perform ITSM gap analysis across Incident Request Problem Change and Knowledge.
. Design and enhance workflows using Flow Designer / Workflow Editor.
. Develop server-side and client-side scripts: Business Rules Script Includes Client Scripts UI Policies
. Design and maintain Service Catalog items.
. Implement and enhance ITOM capabilities: CMDB Discovery Service Mapping Event Management
. Build and support integrations using REST/SOAP and MID Server.
. Ensure solutions are upgrade-safe and aligned with ServiceNow best practices.
Must-Have Skills (Non-Negotiable)
. Hands-on experience in onboarding & offboarding design using: Service Catalog Flow Designer Request Management
. Strong ServiceNow workflow and automation experience.
. Strong JavaScript scripting on the ServiceNow platform.
. Solid ITSM module knowledge.
. CMDB fundamentals and ITOM exposure.
. Integration experience with AD / Azure AD / IAM systems.
ServiceNow Modules Required
. ITSM (Incident Change Problem Request Knowledge)
. Service Catalog & Request Fulfillment
. Flow Designer / Workflow Editor
. CMDB
. ITOM (Discovery Service Mapping Event Management)
. (HRSD exposure preferred but not mandatory)
Certifications (Preferred)
. ServiceNow CSA Certified System Administrator (Mandatory)
. ServiceNow ITSM Implementation Specialist
. ServiceNow ITOM CIS (Preferred)
. ITIL v4 Foundation
Skills:
- ServiceNow CMDB
- ServiceNow IT Service Mngt
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Contract
Key Skills
- Sales Experience
- Direct Sales
- Hyperion
- Financial Services
- Financial Concepts
- Banking
- Oracle EBS
- Securities Law
- Peoplesoft
- Oracle
- Financial Management
- Workday
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
