Loan Operations Compliance Specialist

About Us

How This Role Impacts Live Oak and its People

The Loan Operations Compliance Specialist role is essential in safeguarding the accuracy consistency and integrity of Live Oaks core data. Through your advanced understanding of Live Oaks loan products and procedures you serve as a key contributor to maintaining data quality. Your meticulous attention to detail and commitment to precision ensure that the information driving key operational regulatory and strategic decisions is reliable and compliant. By maintaining consistent data-quality practices and supporting established controls you help reduce risk for the bank and assist teams across the organization in working with reliable information.

What Youll Do at Live Oak:

• Evaluate newly boarded loans to confirm alignment with required data standards and validate that entries reflect the intended structure of the loan documents.

• Assess loan modifications to ensure changes are properly supported documented and accurately represented across core systems.

• Verify file maintenance updates completed by other team members ensuring data integrity and escalating inconsistencies as appropriate.

• Validate payoff activity by confirming accuracy of recorded details supporting documentation and procedural adherence.

• Monitor daily operational reports to identify payment application errors general exceptions or control-related issues requiring follow-up.

• Carry out tasks governed by SOX controls ensuring each step complies with established internal controls and documentation standards.

• Contribute to audit preparation by compiling required information validating datasets and ensuring completeness and clarity of submissions.

• Assist in responding to internal and external audit inquiries by providing context and explaining processes.

• Reconcile general ledger accounts by investigating variances and ensuring timely resolution of discrepancies.

• Assist with training new team members and providing ongoing guidance.

• Provide guidance to Loan Operations and internal partners regarding operational processes system functionality and SOX control requirements.

• Contribute to system enhancement and workflow-improvements by identifying efficiency opportunities and supporting implementation of new products and initiatives.

How Youll Do It:

• Leverage problem-solving techniques to identify and resolve critical issues.

• Maintain strong organizational habits to manage high-priority responsibilities in a fast-paced environment.

• Demonstrate adaptability and openness to continuous improvement as systems processes and business needs evolve.

• Collaborate across teamsincluding Lending Servicing Secondary Markets Technology and Financeto support seamless workflows and efficient operations.

• Uphold strong internal controls risk awareness and data-integrity standards in all tasks.

• Communicate clearly and professionally to support strong working relationships across the bank.

Preferred Experience:

• 2-4 years of banking compliance or loan-operations experience with a strong data-quality or control-focused background.

• Proficiency with core banking systems data-validation workflows and operational controls.

• Experience supporting SOX-related tasks and operational controls.

• Background in loan operations or quality-assurance functions within financial services.

• Proven ability to identify data inconsistencies interpret documentation and ensure procedural adherence.

• Excellent organizational habits with the ability to manage recurring deadlines and multiple priorities.

• Strong attention to detail critical-thinking skills and the ability to work both independently and collaboratively.

• Comfortable operating within technology-driven workflows and learning new systems.

• Demonstrated reliability accountability and sound judgment when handling sensitive financial and customer information.

• Located in North Carolina.

Our Values

• Dedication:Possess a deep commitment to Live Oak Banks mission and core values exemplified through a strong work ethic adaptability and pride in your work.

• Ownership:Take initiative to deliver positive results by proactively and creatively solving problems while maintaining a high degree of quality.

• Respect:Treat everyone with courtesy politeness and kindness.

• Innovation:Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

• Teamwork: Foster collaboration accountability and trust with others and understand that together we do more

For a detailed overview of our employee benefits please visit: Oak Bank is an Affirmative Action and Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information veteran status or disability. Equal access to programs service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at.

EEO is the Law

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave including but not limited to Arizona California Colorado District of Columbia Maine Maryland Massachusetts Michigan Nevada New Jersey New Mexico New York Oregon Rhode Island Vermont and Washington.