Benefit Communication Specialist
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Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
The Benefit Communication Specialist (BCS)is employed by BCInsourcingand plays a key role in delivering consultative benefits education and enrollment support to new and existing colleagues. This position provides personalized one-on-one benefit counseling executes data-driven outreach strategies and supports onsite client enrollment activities. The BCS serves as an onsite representative for BCInsourcing and is responsible for delivering a high level of customer service accuracy and regulatory compliance throughout all benefit enrollment processes.
Qualifications
Qualifications
- High School Diploma or GED (or equivalent combination of education and related work experience)
- Prior experience in Human Resources specifically with colleague benefits
- Ability to obtain and maintain a Life Health and Accident Insurance Producers License within the required timeframe
- Strong verbal written and interpersonal communication skills
- Demonstrated ability to clearly explain benefit information to diverse colleague populations
- High attention to detail with strong accuracy in data entry and documentation
- Strong organizational and time-management skills with the ability to manage multiple priorities during peak enrollment periods
- Ability to maintain confidentiality and handle sensitive information in compliance with HIPAA
- Valid drivers license and ability to travel to client sites
- Proven relationship-building skills and professional presence
- Self-directed work ethic with the ability to represent the company onsite with limited supervision
- Professional experience demonstrating self-motivation and results-driven performance
- Advanced degree completed or in progress
- Working knowledge of insurance products including core and voluntary benefits
- Active Life Health and Accident Insurance Producers License at the time of hire
Responsibilities
Essential Duties and Responsibilities
- Conduct individualized benefit review sessions with newly hired and existing colleagues to educate them on benefit options and support informed enrollment decisions
- Proactively contact colleagues to schedule benefit review appointments and complete follow-up outreach as needed
- Analyze colleague census and demographic data to develop targeted communication and outreach strategies that drive enrollment participation
- Review evaluate and counsel colleagues on core and voluntary benefit plans including coverage options costs eligibility and enrollment timelines
- Respond to inbound colleague inquiries related to benefit plans and enrollment; complete outbound follow-up calls as required
- Accurately enter colleague and enrollment data into designated systems at the time of enrollment
- Complete paper applications and electronic enrollments in accordance with established procedures and deadlines
- Plan and support new hire orientations open enrollment events and onsite enrollment projects
- Assist with the development and execution of benefit communication strategies aligned with client objectives
- Maintain a professional demeanor and deliver exceptional customer service to colleagues clients and internal partners
- Participate in client meetings and collaborate with internal case partners as assigned
- Escalate colleague issues complaints or concerns to leadership or Human Resources when appropriate
- Travel to client locations during open enrollment periods and for special projects as required
- Comply with HIPAA regulations enrollment and licensing requirements quality assurance standards and company policies
- Maintain an active Life and Health (and Accident where applicable) Insurance Producers License complete continuing education requirements and notify the Licensing Department of any status changes
- Perform additional duties as assigned
Work Environment & Physical Requirements
- Combination of office-based and onsite client work environments
- Travel required to client locations for open enrollment and special projects
- Ability to sit stand and communicate with colleagues for extended periods
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
