Order Entry Specialist

This is a remote position.

Join our dynamic Medical Marijuana Clinic as an Order Entry Specialist and play a vital role in supporting the health wellness and fitness journeys of our patients. This position offers the opportunity to contribute to a growing industry by ensuring accurate and timely processing of patient orders helping to maintain seamless operations and exceptional service quality.

As an integral part of our team you will be responsible for managing order data with precision and care directly impacting patient satisfaction and clinic efficiency. If you have a keen eye for detail and a passion for healthcare administration this role is an excellent fit.

Key Objectives

• Accurately enter and process patient orders in compliance with clinic protocols and regulatory standards.
  
• Maintain up-to-date records to support inventory management and patient care.
  
• Collaborate with clinical and administrative teams to ensure smooth workflow and timely order fulfillment.
  

Responsibilities

• Receive review and enter patient orders into the electronic order management system.
  
• Verify order details for completeness and accuracy resolving discrepancies as needed.
  
• Coordinate with healthcare providers and dispensary staff to confirm order specifications.
  
• Maintain confidentiality and comply with all HIPAA and state regulations regarding patient information.
  
• Assist with inventory tracking by updating order statuses and reporting supply needs.
  
• Respond promptly to internal inquiries related to order status and processing.
  
• Support continuous improvement initiatives by providing feedback on order entry processes.
  

Qualifications

• High school diploma or equivalent; additional education in healthcare administration or related fields is a plus.
  
• Proven experience in order entry data management or administrative support preferably within healthcare or wellness sectors.
  
• Strong attention to detail and organizational skills.
  
• Proficiency with electronic health record (EHR) systems or order management software.
  
• Excellent communication skills both written and verbal.
  
• Ability to handle sensitive patient information with discretion and professionalism.
  
• Familiarity with medical marijuana regulations and compliance standards is advantageous.
  

Benefits

• Competitive salary with performance-based incentives.
  
• Comprehensive health dental and vision insurance plans.
  
• Opportunities for professional development and continuing education.
  
• Supportive and inclusive workplace culture focused on wellness.
  
• Employee discounts on clinic products and services.
  
• Flexible scheduling to promote work-life balance.