Program Manager, Aviation Safety Action Programs (ASAP) and Fatigue

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection Endeavor operates141 regional jets on 750 daily flights to 122 destinations in the United States Canada and the Caribbean.

Headquartered in Minneapolis Minn. Endeavor has hub operations in Atlanta Cincinnati Detroit Minneapolis New York and Raleigh-Durham and 11 maintenance bases across our network.

The Program Manager Aviation Safety Action Programs (ASAP) and Fatigue is responsible for the administration and oversight of the Aviation Safety Action Programs for all applicable employee groups (Flight Operations Dispatch Inflight Technical Operations) as well as the Fatigue reporting programs for pilots and flight attendants at Endeavor Air.

These programs and position are a crucial component of Endeavors Safety Management System (SMS). This position involves evaluating safety reporting data to identify trends and coordinates with individual employees and operational departments on corrective actions to prevent event recurrence and mitigate safety hazards across the operation. The Program Manager regularly presents data driven safety reporting information to frontline employees and all levels of Endeavors leadership.

• Manage and facilitate all ASAP Event Review Committee (ERC) meetings and Fatigue Review Board (FRB) meetings as the Chair of ERCs and FRBs. This includes ERC and FRB member travel accommodations and compensation.
• Serve as the primary point-of-contact for frontline employees for all ASAP and Fatigue Review Board related matters. Conduct all follow-up with employees regarding the status and outcome of their reports.
• Responsible for reviewing all ASAP and Fatigue reports from frontline employees.
• Manage collaboration with members of Safety to ensure that the ASAP Event Review Committees and Fatigue Review Boards are provided with all supporting information/data to make effective decisions on report disposition.
• Ensure all safety and incident reports are recorded and properly coded in the safety database.
• Provide training on the ASAP and Fatigue programs for committee members and frontline employees.
• Manage and track all corrective actions (individual employee and company level recommendations) assigned through ASAP and FRB meetings to completion.
• Manage collaboration with members of the Safety Department to continually evaluate safety reporting data and conduct trend analysis to identify trends and changes in operational risk based on information reported in the programs.
• Create and present data driven safety information to all levels of the organization. This includes frontline employees as well as senior level leadership on a regular basis.
• Prepare weekly monthly quarterly and annual reports and presentations.
• Coordinate with base management on fatigue reporting outcomes to ensure proper pay coding.
• Draft and publish ASAP and fatigue newsletters to highlight data trends and significant events for the employee groups.
• Schedule and lead base visits to educate employees on the benefits of ASAP safety reporting and the fatigue risk management program.
• Other duties as assigned.

• Other duties as assigned.

• Ethics and Values - Supports positive change and diversity that will support healthy organizational growth. Serves as a champion for projects and programs that are beneficial to the company.
• Knows our Business - Is informed and knowledgeable about trends in the field. Is willing to use own knowledge to constructively challenge institutional practices and systems that might be improved to increase organizational results.
• Building Trust & Decision Making - Treats all team members in a respectful courteous and professional manner and values the input of when analysis is sufficient to proceed with making a good decision.
• Drives For Results by Inspiring Others - Develops clear workable plans with timelines goals and ways to measure results. Fosters engagement across different teams.
• Know your Team & Leading People - Works inclusively with others on the team and across the organization to reach common approachable and friendly. Is skilled at valuing differences; recognizing others; and listening for understanding.

• Bachelors degree in Aviation Safety or a related field of study and/or a combination of education and related experience.
• Two or more years of experience in a 14 CFR Part 121 airline preferred.
• Proficient computer skills working with the Microsoft Office Suite (Word Excel PowerPoint Outlook).
• Knowledge of 14 CFR Part 121 operations.
• Experience with trend analysis and conducting risk analysis/assessments.
• Knowledge of the analytical tools found in databases preferred.
• Ability to work collaboratively with all levels of leadership including Endeavor the Federal Aviation Administration (FAA) and labor unions.
• Excellent interpersonal and communication skills.
• Ability to work independently to meet time-sensitive deadlines and to accept increasing responsibility in a dynamic and demanding work environment.

• Computer work in a typical office environment sitting for the majority of the day.
• Repetitive motion such as: typing and phone work.
• Ability to work extra hours as necessary.
• This position is on call 24 hours a day as part of Endeavors Emergency Response program and is required to carry a company-provided mobile device.
• Some travel including overnight stays.
• Duties may include operating around aircraft and ground service equipment on the ramp and in the hangar.
• Minimal physical exertion such as: pulling pushing reaching bending standing walking and light lifting of boxes bags files and electronic equipment not in excess of 30 lbs.

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80 air carriers worldwide for employees and eligible family members
• Comprehensive Medical Dental and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance Short and Long-term Disability Flexible Spending Accounts (FSA) and voluntary supplementary benefit options