Coordinator Database

Why Ballys:
Welcome to Ballys Chicago Casino where our management team brings extensive and diverse expertise in development construction and hospitality management. We are dedicated to a focused vision unwavering values and bold long-term strategies which have solidified our enduring reputation for reliability and professionalism in the industry. At Ballys Chicago we pride ourselves on our collaborative approach ensuring the precise and efficient development and management of our unique food and beverage offerings which allows us to deliver exceptional results consistently.
This is an exciting time to join Ballys Chicago team as we forge forward with building our legendary and one-of-a-kind 1.8-billion-dollar project right on the historic Chicago River. Be a part of history!

The Role:
As a Database Coordinator you will support the marketing databases overall success including maintenance and direct mail operations.

Responsibilities:
Operations Management
Implement develop and maintain the playerâtracking database.
Manage the directâmail fulfillment process with local printing vendors.
Work with casino systems to upload offers and input data.
Conduct database analysis at the direction of the management team.
Provide support to property staff.
Perform other duties as assigned.
People Experience - Service Excellence/Engagement/Culture
Foster an environment that embodies Ballys Born to Entertain philosophy by creating a funâfilled entertaining atmosphere.
Enthusiastically promote Ballys customerâcentric culture of offering superior guest service and building longâlasting guest relations.
Responsible for timely creative and equitable resolution of internal and external inquiries and complaints.
Quality Compliance
Adhere to policies and procedures in accordance with regulatory requirements company initiatives and organizational goals.
Perform duties associated with the Illinois Gaming Board Statewide Voluntary SelfâExclusion Program.
Maintain knowledge and adherence to all requirements related to data integrity privacy and security within database and marketing operations.

Qualifications:
Education:
High school diploma or equivalent
Strong written and verbal communication skills
Experience:
Proficiency in Microsoft Suite and familiarity with casino computer systems
Working knowledge of table games and slot machines
General knowledge of direct mail and marketing
Experience in a casino environment preferred
License/Certification:
Must be 21 years of age or older
Ability to obtain and maintain an Illinois Gaming Board gaming license
Must learn and comply with Title 31 Bank Secrecy Act requirements as they pertain to Credit/Player Services transactions

Whats in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Flexible Time Off
$7 Daily Employee Parking
Target Salary Range: $60000-$65000/yr.

If you are passionate about the hospitality industry and are eager to contribute to a dynamic and forward-thinking team we invite you to join us at Ballys Chicago. We offer a vibrant work environment where your professional growth and personal well-being are our priorities. Apply today and be part of a company that values innovation integrity and collaboration. Lets create exceptional experiences together!

Physical Demands & Work Environment:
Regularly required to see talk hear walk and stand
Frequently required to use hands to handle feel and reach
Occasionally required to sit or stoop
Occasionally lift and or move up to 30 pounds
Ability to work weekends weeknights and holidays
The work environment is fast-paced and contains bright lights loud noise and stressful situations.

Required Experience:

IC