Retail Talent Program Manager
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Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
- Develops capability frameworks onboarding pathways learning content and performance support that build selling skills and operational consistency.
- Converts customer experience and sales strategies into clear learningobjectivesand development paths.
- Works closely with the Senior Manager of Retail Sales & Service to ensure training supports operationaland strategicgoals.
- Ensuresalignment with brand standards regulatory requirements and business priorities.
- Leads end-to-end development rollout and sustainment of retail learning programs.
- Buildscommunication toolsleaderresources and implementation plans.
- Partners with field leaders to ensure training fits real-world store needs.
- Provides relevantrecommendations to continuously improve programsforgapsidentifiedthroughkey KPIsOutfitterand leader feedback.
- Conducts regular store visits toobserveexecution and inform updates.
- Applyadult learning principles to create practical engaging and easy-to-use toolsmicrolearning job aids performance support and blended learning solutions.
- Leverages L&D technologies and innovative approaches to streamline execution.
- Stays current with outdoor industry trends and customer expectations.
- Reinforces a consistent customer-centered Bass Pro Shops experience.
- Bachelors degree in Business HR or related field
- 35 years in retail training talent development operations or program management
- Experience designing retail/customer-facing learning programs
- Experience partnering withcross-functional teams on program development andimplementations.
- Strong program/project management
- Ability to translate business strategy into learning solutions
- Experience creating engaging content and performance tools
- Excellent communication and facilitation
- Ability to partner across Operations Merchandising L&D and field leadership
- Adaptability to a fast-paced retail environment
- Strong problem-solving and continuous improvement mindset
- Willingness to travel regularly to stores
Full Time Benefits Summary:
Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Bass Pro Shops is your trusted source for quality fishing, hunting, boating and outdoor sporting goods. Inspiring people to enjoy & protect the great outdoors.
