Client Advisor (Auto Sales)
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Job Location:
Broken Arrow, OK - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group the Nelson familycontinues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.
What we offer:
- Health dental vision
- Supplemental Benefits: LT/ST Disability Cancer Accident Life
- 401(k) Optionwith company match
- Gym Discounts
- 4 Day work week
- Christmas Club savings plan
- Paid Volunteer Time Off
- Paid Time Off
Position Summary
Client Advisors handle the entire buying journey ensuring every guest receives exceptional service clear communication and a pressure-free environment. Nelson pays Client Advisors a salary not commission supporting a transparent and guest-focused experience for both the team and our customers.
Our ideal Client Advisor is high-energy detail-oriented teachable fun hardworking and committed to redefining what the car-buying experience can be.
Essential Responsibilities
- Use multiple technology platforms to interact with guests and manage the buying process.
- Answer guest calls and create an engaging professional conversational experience.
- Schedule personal appointments and manage your own calendar.
- Assist each guest throughout their buying journey from first contact to final delivery.
- Present warranty and protection products in a clear and friendly manner.
- Facilitate an exciting and safe test-drive experience.
- Maintain strong knowledge of the dealerships manufacturer vehicle lineup.
- Maintain continuous guest follow-up and engagement to build lasting relationships.
- Deliver a positive experience that redefines the car industry and reflects Nelsons core values.
Qualifications
- Bachelors degree preferred (4-year).
- Excellent verbal communication and phone skills.
- Extroverted goal-driven personality; thrives in a performance-based environment.
- Teachable mindseteager to learn grow and adapt.
- Professional enthusiastic and friendly attitude with guests and team members.
- Highly organized self-motivated and able to multitask effectively.
- Strong time-management and prioritization skills.
- Extremely proficient with computers internet tools and digital platforms.
- High standard of integrityhonest capable and committed to personal growth.
- Must pass pre-employment drug test background check and possess a valid drivers license.
Work Environment & Physical Requirements
- Fast-paced guest-facing showroom environment.
- Frequent walking standing and interacting with guests.
- Must be comfortable driving and demonstrating vehicles.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Presentation Skills
- SAAS
- Customer Service
- Google Docs
- Organizational skills
- Growing Experience
- Communication skills
- Retail Sales
- Enterprise Sales
- Medicare
- Lead Generation
About Company
For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among...
