Certification Analyst

Agency Description:
The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs creating stronger businesses and building a fairer economy in neighborhoods across the five boroughs.

Division Description:
The Division of Economic and Financial Opportunity is committed to encouraging a competitive and diverse New York City business environment by promoting the growth and success of small businesses with special emphasis on historically underserved groups and ensuring their meaningful participation in the government procurement process.

The goals of the division are to increase and retain the number of certified businesses within the program; increase the number of certified businesses winning government contacts and increase their overall participation in private and public sector contracting.

Under the supervision of the Certification Supervisor the Certification Analyst will review applications for certification in the Citys M/WBE LBE and EBE programs and will make eligibility determinations based on the analysis of business documentation submitted in the application.

Specifically the Certification Analyst will:

- Create review and analyze certification applications and contracts by exercising sound judgment in evaluating small businesses for certification to ensure accuracy of forms and all required documents have been submitted and are in accordance with the Citys Rules and Regulations;

- Make and draft sound recommendations for certification approval or denial based on case analysis;

- Contact clients and SBS vendors via telephone and written correspondence to assist with the completion of the certification application process;

- Process all lead requests in the Certification System

- Manage administrative tasks such as processing incoming paper correspondence; establish and maintain comprehensive secure and retrievable client files;

- Handle confidential information and enter data into client management system;

- Meet and conduct interviews with business owner(s) to verify application and contract data submitted in the application;

- Conduct presentations and trainings for potential applicants and senior staff including attending external events

- Provide analytical assistance and project management assistance including developing and maintaining project plans and other documents for team members;

- Handle high volume of inquiries regarding the certification program via certification helpline and the Certification email accounts;

- Maintain sensitive client data securely and appropriately

- Provide excellent customer service and interactions with clients

- Handle archiving/records keeping tasks; process partner agency addendums

- Assist with special projects to implement targeted outreach initiatives including participating in strategy sessions coordinating with External Affairs unit and Business Solution Centers.

TO APPLY:
All Applicants: Go to search for Job ID: # 771083

Current SBS Employees: Please email your resume and cover letter including the following subject line: Certification Analyst and send to

Note: We appreciate the interest and thank all applicants who apply but only those candidates under consideration will be contacted.

If you are unable to apply via NYC Jobs you can email your cover letter and resume to with the following in the subject line: Compliance Auditor.

If you do not have access to email mail your cover letter & resume to:
NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza 11th Floor
New York New York 10006

This position may be eligible for remote work up to two days per week in accordance with the Remote Work Pilot Program established between the City and DC37; however note that per this program employees may be required to report to the workplace in person if operational needs warrant.

CONTRACT SPECIALIST - 40561

Qualifications :

1. A baccalaureate degree from an accredited college or university accredited by regional national professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council of Higher Education Accreditation (CHEA) and six months of full-time satisfactory professional technical or administrative experience in one or more of the following fields: program evaluation contract negotiation/management fiscal/financial management or project management; or
2. A four year high school diploma or its educational equivalent approved by a States Department of Education or a recognized accrediting organization and four years of full-time satisfactory professional technical or administrative experience in one or more of the following fields: program evaluation contract negotiation/management fiscal/financial management or project management; or
3. Education and or experience equivalent to 1 or 2 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time