Senior Director of Facility Operations

Detroit, MI - USA

Monthly Salary: $ 105000 - 115000

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

SENIOR DIRECTOR OF FACILITY OPERATIONS

JOB DESCRIPTION

Department: Facilities

FLSA Status: Exempt

Salary Grade: 11

Salary Range: $105000 - $115000

Work Location: Onsite

FT/PT: Full Time

Last Revision Date: 02-19-26

How to apply:A cover letter isrequiredfor consideration of this position and should be attached as the first page of your resume. The cover letter should address:

Your specific interest in the position and working at the Detroit Symphony Orchestra

Outline your skills and experience thatdirectly relateto the responsibilities of the role

The Organization: The Detroit Symphony Orchestra (DSO) is known internationally for trailblazing performances collaborations with the worlds foremost musical artists and a deep commitment to serving our community. Making its home in historic Orchestra Hall at the Max M. and Marjorie S. Fisher Music Center the DSO actively pursues its vision to be an inclusive and culturally relevant community where all people can experience their world through music.

The DSO is a complex organization. Operating 365 days per year in historic Orchestra Hall one of Americas most acoustically perfect concert halls we are a performing arts institution an educational facility and a community center. We are governed by an independent Board of Directors and employ both union and non-union employees as musicians stage crew and administrative staff. Creating a unified culture throughout the institution is an organizational imperative and we are guided by our values of excellence diversity resilience collaboration and innovation. The DSO is also deeply invested in the city of Detroit; through our Detroit Strategy initiative we are expanding the DSOs participation in the growth and well-being of the city.

The DSO offers a unique fast-paced working environment an excellent overall compensation package and is an Equal Opportunity Employer. For more information visit .

Position Summary: Reporting to the Chief Artistic & Operating Officer the Senior Director (SD) of Facility Operations oversees building operations of historic Max M. & Marjorie S. Fisher Music Center facility and the associated buildings parking lots and decks of the greater Detroit Symphony Orchestra (DSO) campus. This role is responsible for a wide range of venues security and patron-facing services including building systems and upkeep cleaning security public safety parking shuttle services and maintenance that meets world-class standards while supporting the organizations mission and financial objectives. Given the Music Centers high-volume usage with complex overlapping events the SD must be an operationally minded detail-oriented leader who can utilize the workforce creatively to ensure ideal working conditions of DSO musicians staff and guests while maximizing efficiency and ensuring budget integrity. The ideal candidate will bring a passion for operational excellence and efficiency strong organizational and team-building skills that work seamlessly with DSO staff to facilitate the vast array of programs and services the organization provides.

Specific Duties and Responsibilities:

Oversee the proactive and comprehensive management and preventive maintenance ofMax M. & Marjorie S. Fisher Music Center and all other buildings parking lots and decks of the DSO campus ensuring all facilities meet excellent safety functionality and appearance standards.
Provide solutions and prompt responses before during and after events and ensure venueneeds are handled during all hours of operation. Ensure that performance conditions for all performance events meet the rigorous environmental standards for DSO musicians students and guest artists.
Manage the facilities team and contracted staff clearly communicating expectations and procedures that ensure efficiency and cost-effectiveness for complex operations in a large campus. Provide ongoing oversight to cleaning security staff and others in addition to regular staff.
Facilitate the inspections maintenance and repair of the campus facilities parking areas hardscape and landscaping as well as contracting with service providers as required.
Serve as the primary facilities liaison collaborating with internal stakeholders to ensure facilities services requests and building needs are met responsively efficiently and accurately.
Oversee budgets contracts scheduling and operational details with external partners vendors and contracted services. Conduct rigorous oversight to ensure contract requirements are met and working hours are optimized and effective.
Oversee DSO Security to ensure the safety and security of employees guests artists students and facilities.
Oversee the development and maintenance of comprehensive security policies emergency preparedness plans and safety protocols. Work with DSO Security and other appropriate staff in the maintenance of DSO security systems.
Ensure building systems are operating effectively routine and preventive maintenance completed and the team is responding to urgent building system needs in the moment.
In collaboration with DSOs Executive Team and other appropriate staff develop and implement long-range facilities plan building improvement projects into the planned budget.
Collaborate with IT for security systems communications and network infrastructure.
Other duties as assigned.

Required Qualifications:

Bachelors degree in facilities management business administration engineering related field or equivalent experience.
8 years of progressively responsible facilities management experience including knowledge of and demonstrated experience with building systems and structure HVAC plumbing electrical and mechanical systems. Knowledge of OSHA regulations and standards.
5 years experience managing a facility and building engineering team including experience overseeing contractors and vendors.
Financial reporting and budgeting experience.
Strong communication interpersonal follow-up and organizational skills; ability to interact with all levels with all levels in the organization.
Demonstrated proficiency in a PC network environment and experience with Microsoft Office and Windows software.
Ability to act independently take initiative and meet changing priorities.
Successful experience working in and contributing to a collaborative team environment.

Desired Qualifications:

10 years of progressively responsible facilities management experience.
Experience working in a 50 year-old historic building.
Experience working with union crew members.
Experience working in a non-profit organization.
Interest in the performing arts and/or classical music.

Additional Information:

This is a salaried non-union position.
This position is eligible for the DSOs exceptional benefits package including $0 cost medical dental vision paid parental leave 403b retirement account and great ancillary benefits.
Successful candidates must be available to work a varying schedule including nights and weekends to meet the needs of the DSOs performance schedule.
All positions at the DSO require the successful completion of a background check prior to beginning employment. A criminal record does not automatically disqualify candidates.

Physical Requirements:

	Never 0%	Seldom 5% - 25%	Occasionally 26% - 50%	Periodically 51% - 75%	Frequently 76% - 100%
Standing				x
Walking					x
Prolonged Sitting			x
Lifting/carrying up to 10 lbs.			x
Lifting/carrying 10 - 25 lbs.			x
Lifting/carrying 26 - 50 lbs.		x
Lifting/carrying more than 50 lbs.	x
Pushing/Pulling			x
Climbing			x
Stooping/Kneeling/Crouching/ Crawling			x
Reaching			x
Manual dexterity					x
Driving a Motorized Vehicle		x
Repetitive Motions		x

Position Reports to: Chief Artistic & Operating Officer

Direct Reports:

Director of Safety & Security
Chief Engineer
Chief Maintenance Technician
Manager of Environmental Services (EVS)

If accommodation is needed to ensure your successful participation in the

application or interview process please reach out to for assistance.

Required Experience:

Exec

DescriptionSENIOR DIRECTOR OF FACILITY OPERATIONSJOB DESCRIPTIONDepartment: FacilitiesFLSA Status: ExemptSalary Grade: 11Salary Range: $105000 - $115000Work Location: OnsiteFT/PT: Full TimeLast Revision Date: 02-19-26How to apply:A cover letter isrequiredfor consideration of this position and should...