Intake Manager
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Join our Mission-Driven 5-time Top Workplace Award Winning Organization
Program / Department:Central Connection
Position: Intake Manager
Employment Type:Full-time
Location: Cincinnati Ohio
About Us
At Central Clinic Behavioral Health our mission is toinspire meaningful change by creating
options and choices through compassionate approaches to behavioral health services
that foster recovery and resiliency for children adults families and communities. Our goal
is to connect the right people to the right behavioral health service at the right time. One
persons healing has a cascading effect that not only helps one but also the wellness of
the family and ultimately the community. We serve all communities with dignity and
dedication and believe everyone deserves access to high-quality compassionate care.
Our employees are the heart of that mission.
Why Work with UsOur Award-Winning Culture:
As a5-time Top Workplace Award winner our employees are at the core of everything
we do and we are committed to fostering a culture rooted in teamwork open-mindedness
and accountability where everyone feels supported and empowered to growboth
professionally and personally. We prioritize employee wellness ongoing training and a
collaborative environment where everyones voice matters. You will find a community of
professionals who support each otherand our clientswith compassion and respect.
Competitive Benefits Package:
- Competitive salary with annual increases based on merit / performance
- Salary increases with new licensures
- Full health dental and vision insurance with employer contribution
- Clinical supervision and licensure support provided
- Generous paid time off Year 1 of employment 4 weeks of PTO AND 11 paid holidays
- Service delivery bonuses for applicable roles.
- Short term disability offered at no cost to all employees
- 401(k) available after one year of employment
- Employee wellness programs
- Ongoing training and CEU opportunities
- Public Service Loan Forgiveness (PSLF) eligible employer.
- Flexible scheduling for many roles
Position Summary
- Oversee daily centralized intake operations ensuring timely access to publicly funded behavioral health services.
- Supervise and support Intake Specialists and Access Coordinators including performance management coaching and workflow oversight.
- Ensure accurate eligibility determinations in accordance with Medicaid DBH CARF and any other regulatory bodies and contractual requirements.
- Monitor and manage high-risk or complex referrals including individuals with serious mental illness (SMI) co-occuring disorders crisis presentations and court-mandated services.
- Track and analyze key access metrics (e.g. time-to-assessment referral completion rates) and implement corrective actions as needed.
- Serve as escalation point for access barriers service delays and provider network capacity concerns.
- Collaborate with provider agencies hospitals crisis services and community partners to ensure appropriate level-of-care placement.
- Ensure compliance with HIPAA state federal and managed care documentation standards.
- Participate in quality improvement initiatives and audits related to access eligibility and intake functions.
- Other duties as assigned.
What We Value in our next Intake Manager
Masters degree in Social Work or Counseling.
Independently licensed in the State of Ohio LISW or LPCC
Minimum 3-5 years in behavioral health access intake eligibility or care coordination.
Ready to Make a Difference
AtCentral Clinic Behavioral Healthyou will not just find a job you will find a calling a
community and a place to grow. If you are passionate about behavioral health care and
want to be a part of an organization where your efforts truly make a difference we
encourage you to submit your resume today.
Notice of Accommodation
Central Clinic Behavioral Health is committed to complying with the Americans
with Disabilities Act (ADA) and ensuring equal employment opportunities for all
qualified individuals including individuals with disabilities. If you require a
reasonable accommodation to complete the application process participate
in the interview process or otherwise engage in the recruitment process
All requests for accommodation will be handled in a confidential manner
and will be considered in accordance with applicable laws and r
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
