Senior Key Account Manager

Job Req Number: 101387
Time Type: Full Time

Senior Key Account Manager South Region
Location: Onsite at Raunds when not visiting customers. The role will require regular travel across the UK and Europe with the potential for some international travel and the need to work away from home at times.

DSV are looking for a Senior Key Account Manager reporting into the Regional Director to join our Contract Logistics division and oversee some of the UKs most significant client accounts. This is an opportunity for an experienced Key Account Manager to influence innovate and deliver exceptional value.

What will you be doing

Oversee some of the UKs most critical client relationships ensuring service excellence and long-term partnership success.
Review and support contract delivery KPIs and service levels
Build strong long-term relationships based on trust performance and mutual growth.
Work closely with the Regional Director to produce and provide relevant internal business data
Develop assist and support the production of customer business review packs ensuring standardisation across regions and sites
Obtain and analyse market intelligence and feedback to drive an insightful strategy and its ongoing evolution
Drive a clear and agreed account plan with the client and operational team that benefit the client and the business operationally and commercially

Identify opportunities for upselling renewals and service expansion. Build strong business cases and lead negotiations to secure competitive advantage.
Partner with General Managers to deliver efficiency innovation and tailored solutions for every client.
Use tools like Power BI to turn data into insights that drive smarter decisions and better outcomes.
Influence global strategies contribute to tenders and create new service propositions that meet evolving market needs.

About You

Proven experience in a client-facing leadership role within a multinational supply chain or logistics environment.
Exceptional communication negotiation and relationship-building skills from shop floor to executive level.
Strong commercial acumen with the ability to spot opportunities and deliver results.
Analytical mindset with proficiency in MS Office and data-driven decision-making.
A degree in business or a related field is advantageous but not essential
Ability to travel as required both UK and internationally

What can we offer you

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company with a team of 160000 operating in over 90 countries.
In addition we can offer access to a selection of employee benefits such as:
Enhanced Annual Leave Entitlement from your start which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App for support with physical and mental wellbeing including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.

Next Steps

If this sounds like the next step for you please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 160000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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