Program Assistant (ESOL)

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 7 days ago
Vacancies: 1 Vacancy

Job Summary

Department: Education & Employment
Location: Fully on-site Lower East Side
Schedule: MondayThursday 9:00 AM2:00 PM (20 hours per week)
Job Type: Part-Time Temporary (through June 30 2026)
Pay Rate: $25 per hour

Position Summary

The Program Assistant will support the ESOL (English for Speakers of Other Languages) Program by providing administrative data management and participant support services. The ideal candidate is highly organized detail-oriented culturally responsive and committed to serving diverse immigrant communities.

Qualifications

Education

  • Bachelors degree in Social Work Human Services Education or a related field required (or equivalent professional experience).

Experience

  • Prior experience with data entry documentation and recordkeeping required.
  • Experience working in education workforce development or community-based programs preferred.

Skills & Competencies

  • Strong interpersonal and written/verbal communication skills.
  • Cultural sensitivity and demonstrated ability to work with diverse populations.
  • Proficiency in an additional language (e.g. Russian Spanish French or Arabic) highly desirable.
  • Excellent organizational and time-management skills with strong attention to detail.
  • Proficiency in Microsoft Office Google Workspace and database systems.

Key Responsibilities

Recordkeeping & Compliance

  • Ensure intake forms are completed accurately and thoroughly.
  • Enter and maintain participant data in the DYCD Connect database (ESOL Discretionary contract).
  • Create and maintain organized student files (paper and electronic).
  • Prepare and distribute class sign-in sheets.
  • Track and update attendance daily and case notes regularly.
  • Conduct outreach to students with attendance concerns and support them in addressing barriers to participation.
  • Prepare reports related to participant outcomes and service delivery as required.

Client Intake & Assessment

  • Assist with conducting initial participant assessments to identify needs goals and potential barriers.
  • Collect verify and maintain accurate participant documentation in compliance with contract requirements.

Service Coordination

  • Collaborate with the ESOL team to connect participants to internal and external resources including housing healthcare legal services employment and educational opportunities.


Required Experience:

Junior IC

Department: Education & EmploymentLocation: Fully on-site Lower East SideSchedule: MondayThursday 9:00 AM2:00 PM (20 hours per week)Job Type: Part-Time Temporary (through June 30 2026)Pay Rate: $25 per hourPosition SummaryThe Program Assistant will support the ESOL (English for Speakers of Other Lan...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
  • Microsoft Powerpoint
  • Project Management
  • Microsoft Project
  • Budgeting
  • DoD Experience
  • Leadership Experience
  • Supervising Experience
  • Contracts

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Henry Street opens doors of opportunity for Lower East Side residents and other New Yorkers through social services, arts, and health care. Learn More!

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