Customer Sales & Serv Rep

You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center our ability to get customers business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions especially when customers are experiencing costly equipment breakdowns. You will also have hands-on inventory management duties within the warehouse that will require mechanical aptitude.

This is a great starting point from which to grow toward a sales or management career. If you enjoy the challenge of finding just the right part or the right solution to fulfill a customers needs and you have the background were looking for we want to talk with you!

Assist customers by phone and in person at our facility

• Help customers get the parts they need

• Interact extensively with customers to clarify their needs research and recommend parts

• Meet / exceed monthly sales goals while increasing customer satisfaction

• Provide quotes

• Take orders

• Provide post order service

• Physically measure specs on a wide variety of parts

REQUIREMENTS

Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill a sense of urgency and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport build solid relationships with a wide variety of customers are critical.

Specific qualifications for the role include:

Mechanical and mathematical aptitude

• Excellent telephone skills

• Ability and desire to learn new systems and processes quickly

• Strong computer skills particularly Excel

• High school diploma or equivalent

• Valid drivers license and clean driving record (MVR)

• SAP / ERP experience preferred

• Knowledge of industrial distribution products and hydraulics preferred

Benefits

As a Customer Service Representative with Applied Industrial Technologies you will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. We are committed to your professional development and with ongoing training. Here is just some of what we have to offer:

Base salary and bonus opportunities

• Health vision and dental coverage 401(k) w/ company match

• Paid vacation sick time and company holidays Tuition reimbursement

• Personalized training and development program

• Career development and advancement opportunities

Build a rewarding career with a global leader in industrial distribution!

Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion fluid power flow control automation technologies and related maintenance supplies. Our leading brands specialized services and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice convenience and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin ancestry gender sexual orientation gender identity age disability protected veteran status marital status medical condition or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• On-the-job training

• Paid time off

• Vision insurance

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Founded in 1923 Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion fluid power flow control automation technologies and related maintenance supplies. Our leading brands specialized services and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice convenience and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age race color national origin genetics religion gender marital status physical or mental disability or any other characteristic protected by applicable laws regulations and ordinances.