Office Assistant
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Job Location:
Indian Trail, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Senior Helpers ofWaxhaw-Monroe
Indian Trail NC (serving Union Cabarrus Rowan & Stanly Counties)
About Us
Senior Helpers of Waxhaw-Monroe provides in-home senior care services that help older adults remain safe independent and comfortable in their own homes. As a locally owned agency we partner closely with families healthcare providers and community organizations throughout Monroe Indian Trail Concord Salisbury and surrounding communities.
As our agency continues to grow we are looking for a positive and outgoing Office Assistant who is interested not only in supporting daily office operations but also developing into a future Community Liaison role.
Position Summary
This role is primarily responsible for answering incoming calls managing front desk communication and supporting small office administrative tasks that keep daily operations running smoothly.
The ideal candidate has apositive outgoing personality enjoys interacting with people and is comfortable representing our company both in the office and at community events.
This position may begin part-time and transition into full-time as the office continues to grow.
Schedule
- Part-to-Full Time (2040 hours per week)
- Weekday daytime hours
- In-office position located in Indian Trail NC
- Occasional participation in local events (advance notice provided)
Key Responsibilities
- Answer and route incoming phone calls professionally and promptly
- Provide friendly compassionate customer service to clients families and caregivers
- Take accurate messages and ensure timely follow-up
- Greet visitors and maintain a welcoming office environment
Office Administrative Support
- Assist with daily administrative and clerical tasks
- Scan file and organize documents and electronic records
- Support caregiver onboarding paperwork coordination
- Maintain front desk organization and office supplies
- Assist with scheduling updates and calendar coordination
Community & Event Support
- Assist the team at job fairs hiring events trade shows and community events
- Help welcome visitors and share basic information about our services
- Support event setup materials organization and follow-up coordination
- Represent Senior Helpers professionally within the community
Operations Support
- Help ensure smooth communication between office staff and field caregivers
- Assist with follow-up calls and outreach when needed
- Support leadership team with small operational tasks as assigned
Growth Pathway Opportunities
With training and demonstrated performance this role may expand into:
- Client intake and inquiry coordination
- Referral partner follow-up
- Community outreach support
- Relationship building with local healthcare partners
Qualifications
- Positive outgoing and people-focused personality
- Comfortable speaking with new people and representing the company at events
- Bilingual (English/Spanish) preferred
- Prior receptionist customer service or administrative experience preferred
- Strong phone etiquette and communication skills
- Organized with strong attention to detail
- Comfortable using computers email and office software
- Reliable professional and team-oriented
Healthcare or home care experience is a plus but not required.
What We Offer
- Clear growth pathway into Community Liaison role
- Opportunity to grow into a full-time role
- Supportive and collaborative team environment
- Stable weekday schedule
- Meaningful work serving local seniors and families
- Opportunity to be involved in community outreach and events
- Career growth within a growing healthcare organization
Hiring Process
Please apply with yourresume.
Qualified applicants will move through the following steps:
- Resume Review
- Short Survey Questionnaire
- Phone Interview
- In-Person Interview at our Indian Trail office
Work Location: In person
Required Experience:
Junior IC
Key Skills
- Typing
- Microsoft Office
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- QuickBooks
- Office Experience
- 10 Key Calculator
- Front Desk
- Filing
- Administrative Experience
About Company
Urgently Hiring! It’s more than just a job! We are looking for YOU to make a difference in someone life! Come join us! We are Great Place to Work Certified! Se...
