Account Manager Dutch Speaking (Belgium Market)

Join us in our mission to transform the way people shop and eat where impact innovation and growth drives everything we do. Our Commercial team sits at the centre of Deliveroos marketplaceshaping how we serve restaurants grocers and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies we take on big challenges that move the business forward. If you thrive in fast-paced commercial environments and want to influence the future of a global brandthis is the team for you.

Were looking for an SMB Account Manager (Belgium Market) to join our Manchester this role youll help our restaurant partners in Belgium get the very best out of our platform advising them on everything from marketing campaigns to operational excellence.

Get to know our Commercial team what drives us how we work and what you can expect.

What Youll Be Doing

Youll be joining the SMB (Small Medium Business) team. We are a high-energy group focused on supporting the backbone of our marketplacelocal independent restaurantsusing a desk-based consultancy model to drive their success.

Heres what your day-to-day might look like:

• Portfolio Consultancy: Manage a diverse portfolio of accounts through a desk-based model using phone email and video calls to support partner growth.

• Relationship Management: Maintain long-term relationships with the Belgium partner base ensuring high-quality service and driving positive outcomes for both the partner and Deliveroo.

• Campaign Execution: Drive engagement with national and local marketing opportunities improving key metrics such as restaurant retention and order volume.

• Cross-Functional Collaboration: Act as the bridge between your restaurants and internal Deliveroo teams to ensure our technology and solutions meet specific partner needs.

• Performance Improvement: Use data to identify barriers to success and provide creative solutions that help partners offer the best possible delivery experience.
  

What Youll Need to Thrive

Essential:

• Significant experience in an account management or sales role with a proven track record of building strong relationships that produce results.

• Language skills: Professional fluency in Dutch/Flemish is essential to partner effectively with businesses in the Belgium market.

• Strong communication skills: An excellent phone manner and experience providing high-quality support and consultancy via telephone and video.

• Analytical mindset: The ability to use data to get to the crux of an issue quickly and solve problems without over-complicating.

• Curiosity for technology: A genuine enthusiasm for how technology and digital platforms can help small businesses succeed.
  

Why Join Us

At Deliveroo youll do work that matters solving real-world problems in a three-sided marketplace thats constantly evolving. Were food lovers problem solvers community builders and more brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day Your work directly improves experiences for customers partners and riders.

Learn fast in an entrepreneurial environment Work close to the market with autonomy pace and real responsibility.

Build a career not just a role Stretch yourself develop new skills and grow as the business evolves.

Deliver together in an inclusive culture Collaborative values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shineour interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash bringing together teams with even greater reach scale and ambition. Depending on your role you may collaborate with teammates systems and leaders across DoorDash and Wolt. Together were unlocking new possibilities as one global team.

Diversity Equity and Inclusion

At Deliveroo we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger more creative and better at what we do. Were committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age gender ethnicity disability sexual orientation gender identity socio-economic background religion or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles or if you require any reasonable adjustments during the recruitment process please contact our recruitment team at and well be happy to help ensure you have a fair and equitable experience.

If youre excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious supportive teams wed love to hear from you!

Required Experience:

Manager