DevOps AnalystProd Support Engineer

Pune - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

1. Production Support & Application Monitoring

Act as the first line of support for business and IT teams.
Monitor and maintain production applications to ensure optimal performance and high availability.
Troubleshoot issues particularly within Azure cloud-based applications.

2. CI/CD Pipeline Management

Configure maintain and optimize CI/CD pipelines.
Collaborate with development and operations teams to streamline deployment processes.
Improve release reliability and minimize downtime.

3. Incident Management & Troubleshooting

Provide L2/L3 production support.
Detect analyze and resolve incidents including performance bottlenecks and deployment failures.
Ensure quick resolution to maintain system stability.

4. System Monitoring & Reliability

Implement monitoring alerting and logging solutions.
Utilize tools such as Dynatrace and ServiceNow for performance tracking and incident management.
Ensure proactive identification and resolution of system anomalies.

5. Automation & Scripting

Develop scripts to automate repetitive operational tasks.
Improve operational efficiency and reduce manual intervention.

6. Collaboration & Security

Work closely with development and QA teams to enhance workflows.
Follow DevOps best practices and ensure production systems adhere to security standards.

7. Disaster Recovery & Maintenance Support

Participate in Disaster Recovery (DR) drills and execution.
Support production installations and weekend maintenance activities.
Ensure business continuity and system resilience.

8. Shift Flexibility

Willingness to work in shifts aligned with APAC or EMEA time zones as per business requirements.

Job Description: 1. Production Support & Application Monitoring Act as the first line of support for business and IT teams. Monitor and maintain production applications to ensure optimal performance and high availability. Troubleshoot issues particularly within Azure cloud-based applicatio...