Associate Director of Inmate Grievances

If you are looking for an exciting career with great benefits pension generous leave competitive salary and the opportunity for advancement and professional growth apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with over 9000 employees and a budget of more than $1 order to fulfill our mission of promoting safety we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team you can have a fulfilling career while also enjoying a wide range of benefits such as medical and dental coverage paid time off (i.e. vacation sick leave) becoming vested in the State pension supplemental retirement options and even joining the Maryland State Employees Credit Union.

BaltimoreCity

6776Reisterstown Road

BaltimoreMD 21215

This position is the Associate Director of theInmate Grievance Office (IGO) serving as the statutory designee authorized toconduct preliminary review of new grievances and acting on behalf of the DeputyDirector in his/her absence in all matters regarding the administrationmanagement and operation of the agency. This position also coordinates andmonitors the daily functions of the agency office and line theabsence of the Deputy Director this position will respond directly to theSecretary and Deputy Secretary of the Department of Public Safety andCorrectional Services.

• Monitors workflow of the clerical staff assesses work priorities and re-distributes work as deemed necessary. Carries out data entry of various casefile data when staffing shortages warrant. Revises clerical procedures as needed or required.
• Formulates statistical report. Analyzes data and produces a monthly statistical report of IGO cases which is utilized by the Executive Director when preparing the agencys monthly activity report for the Secretary of DPSCS.
• As the agencys coordinator with the Departments Information Technology and Communications Division (ITCD) regarding the IGO Case Tracking System monitors/supervises the use of the system by IGO staff. This position is the first contact when the IGO staff have a problem with the Case Tracking System.
• As Property Officer reconciles yearly inventory of all office equipment and computers and computer software as requested by DPSCS and ITCD.

Education:Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to twoyears of the required experience.

2. Candidates may substitute the possession of a Bachelors degreefrom a college or universityfor the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans policies rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the requiredexperience.

• Experience conducting preliminary reviews of grievances or administrative complaints.
• Experience coordinating and monitoring daily office functions to ensure efficiency and compliance.

Please makesure that you provide sufficient information on your application to show thatyou meet the qualifications for this recruitment. All information concerningyour qualifications must be submitted by the closing date. We will not considerinformation submitted after this date. Successful candidates will be ranked asBest Qualified Better Qualified or Qualified and placed on the eligible(employment) list for at least one year.

The assessmentmay consist of a rating of your education training and experience related tothe requirements of the position. It is important that you provide complete andaccurate information on your application. Please report all experience andeducation that is related to this position.

As an employee of the State of Maryland you will have access tooutstanding benefits including: health insurance dental and vision plansoffered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS

Personal Leave - new Stateemployees are awarded six (6) personnel days annually (prorated based on startdate)

Annual Leave - ten (10) days ofaccumulated annual leave per year

Sick Leave - fifteen (15) daysof accumulated sick leave per year

Parental Leave - up to sixty(60) days of paid parental leave upon the birth or adoption of a child

Holidays - State employees alsocelebrate at least twelve (12) holidays per year

Pension - State employees earncredit towards a retirement pension

Online applications are highly recommended. However if you areunableto apply online the paper application supplemental questionnaireand required documents maybe emailed to materials must be received in our office by the closingdatefor the recruitment. Onlyadditional materials that arerequested will be accepted for thisrecruitment.

If you are having difficulties with submittingyour onlineapplication please contact the DBM Recruitment and ExaminationDivision or .

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouragedto apply.

As an equal opportunity employer Maryland is committedtorecruiting retaining and promoting employees who are reflective oftheStates diversity.