Fixed Operation Manager (FOM)
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Mexico City
Job Schedule: Full-time 80% available for domestic travel (domestic trips)
Education Requirement: Bachelors degree in Business Administration Marketing Finance Industrial Engineering Mechanical Engineering or a related field.
Come Drive Innovation with Us.
We are currently looking for a Fixed Operation Manager to join our Aftersales Team. The Fixed Operations Manager serves as business partner leading Dealers to uphold the highest quality and ethical standards focus on his/her commercial profile.
The Fixed Operations Manager is responsible for leading Aftersales functions across service parts and body shop departments. This executive ensures operational efficiency profitability and customer satisfaction while safeguarding the companys reputation.
A Typical Day at Nissan:
Closely work and support Dealers in achieving their retail parts & service sales objectives.
Analyze Dealer parts and service operations identify areas in need of improvement make recommendations and coordinate implementation of specific action plans including benchmark analysis and best practices.
Closely work and support Dealers in achieving their customer satisfaction objectives.
Take the necessary actions to ensure Dealers deliver a quality experience to customers and support customer satisfaction initiatives and programs.
Liaises between Nissan and dealerships.
Answers dealer inquiries on related issues; consults with dealership staff on related issues; provides Nissan perspective; negotiates on business related issues as required.
Manage pricing analysis to deliver pricing recommendations and analyses.
Professional Profile We Are Looking For:
Bachelors degree in Business Administration Marketing Finance Industrial Engineering Mechanical Engineering or a related field.
A minimum of 3 years of progressive Commercial Sales B2B / B2C experience and Marketing.
Computer Skills: Office/ Excel (advanced level) / Experience with data visualization tools like Power BI or data analysis.
Language: Upper Intermediate Level of English.
Travel Availability
Must be willing to travel extensively with a minimum of 80% of the time dedicated to dealer visits / A valid drivers license is required (experience driving long distances).
Nice to have:
Previous experience in after sales automotive industry.
Familiarity with commercial KPIs financial statement analysis and the development of business commercial plans.
What Youll Look Forward to at Nissan:
Career Growth and Continuous Learning Opportunities:Benefit from diverse career paths cross-departmental moves and innovative learning platforms. Enhance your skills through seminars leadership training and tuition reimbursement programs all while playing a vital role in shaping the future of transportation. From day one youll have the support to tackle challenges and contribute to impactful solutions across our organization.
Rewards: Nissan offers a comprehensive benefits package to support the well-being and success of our employees with offerings that may vary by location and role.
Nissan (NMEXNEdM NRFS NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy without distinction or discrimination based on gender gender identity and/or expression sexual orientation race color language religion political or any other opinion national or social origin economic position birth or any other condition.
By applying for the advertised position candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the role. This includes but is not limited to proprietary information financial data and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information. By applying for this position you are consenting to this check.
NISSAN FOR EVERYONE
People are our most valuable assets and diversity and inclusion are essential to maximizing the power of each team member. Our Corporate Diversity Initiative ensures our workplace meets the unique needs of our employees and customers. We are committed to creating a culture where everyone belongs and feels respected valued and heard.
Nissan values inclusion in all areas of our business striving to mirror the diversity of our customer base and communities. Join us in our commitment to diversity and inclusion.
THIS IS NISSAN:
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
The company traces its name to the Nissan zaibatsu, now called Nissan Group. ... In 2014, Nissan was the largest car manufacturer in North America. Nissan is the world's largest electric vehicle (EV) manufacturer, with global sales of more than 320,000 all-electric vehicles as of Apri ... View more
