Senior Product Manager, Mortgage Creditor Insurance

Mortgage Creditor Insurance is on an exciting growth journey and we are looking for someone to join our team! We are seeking an experienced Senior Product Manager to join the Product & Platforms team to drive our product strategy ensure were making progress on our Transformation and exceed mortgage broker & customer expectations.

Reporting into the Director Product & Platforms Mortgage Creditor the Mortgage Creditor Senior Product Manager is accountable for product delivery activities from our product roadmap with a variety of internal and external addition to supporting ongoing product initiatives they also support day-to-day product management activities and monitor and service the inforce block of business.

In this role you will be responsible for managing the Mortgage Creditor product shelf ensuring we are maintaining and launching new market-competitive solutions. Youll partner closely with our key functional partners like Finance Marketing Legal and Compliance to bring these to market. Youll champion user-centricity and balance the needs of the business and customers. Youll work closely with your Platform peers to drive the implementation and participate as a key member of our agile way of working. Your insights will influence process improvements and make a significant impact on our product offerings. If youre ready for a challenging and ambitious role join us in defining how we provide mortgage protection to Canadians.

Position Responsibilities:

Business/Product Development support

• Execute on the product roadmap and strategy including market positioning product vision and consumer value proposition.

• Development of products including benefits features riders and compensation structures.

• Work with Sales management and Pricing to identify gaps & redundancies in the product shelf.

• Actively look for opportunities to streamline and find efficiencies in the portfolio.

• Participate in Requests for Proposal (RFP) when required.

• Provide guidance in developing and maintaining competitive information for the sales team.

• Develop leadership updates to brief the Affinity Leadership Team & Mortgage Creditor Team when competitors make key product changes.

• Work with the Mortgage Creditor transformation team on implementing the transformation agenda.

Product Maintenance/Risk assessment

• Collaborate with Legal Claims and Pricing to review Certificates/Policies.

• Help to identify the impact of new legislation and compliance guidelines on product and participate in the implementation of required changes and updates.

• Create or update client facing material (Certificates Master Policies Product descriptions Product Cards).

• Partner with Sales Management and Marketing teams to support the development compliance product review and maintenance of marketing collateral materials and Websites.

• Identify and implement continuous improvement process opportunities with internal stakeholders.

• Identify potential risks to the organization and develop risk mitigation strategies.

Required Qualifications:

• Minimum of 3-5 years of experience working with the mortgage creditor product line in a product management sales or operations capacity.

• In-depth understanding of mortgage creditor insurance.

• In-depth understanding of mortgage creditor business and distribution.

• Understanding of competitive landscape market share and trends.

• Solid grasp of competitors products including product features and pricing comparisons.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.