Senior Engineering Manager
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Redefine the future of customer experiences. One conversation at a time.
At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.
Our culture is forward thinking customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether its through our signature Amazing Service the technology we create or the experiences we cultivate connection is at the core of who we are.
If youre ready to collaborate with incredible people make an impact and help businesses everywhere deliver truly amazing experiences this is where you belong.
Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.
The Senior Manager Salesforce Engineering is a critical role in Business Technology team that is responsible for enhancing/sustaining our Campaign to Quote and Case to Resolution Process in Salesforce ecosystem. The ideal candidate should have an Architect level proficiency in Salesforce ecosystem designing and creating solutions with hands on expertise in Sales Cloud Service Cloud and Experience Cloud.
Job Duties/Responsibilities
- Lead the end-to-end Salesforce development lifecycle including requirements gathering design development testing deployment and support
- Design and implement scalable robust and secure Salesforce solutions using Apex Lightning Components Visualforce SOQL/SOSL and integrations
- Collaborate with business stakeholders to understand requirements and translate them into technical solutions
- Lead mentor and guide developers; perform code reviews and ensure best practices
- Manage deployments and version control using tools such as Git Gearset
- Integrate Salesforce with external systems via APIs middleware or custom integrations
- Maintain and improve existing Salesforce applications and features
- Keep up with new Salesforce features capabilities and releases
- Work closely with Salesforce Admins QA teams and Product Managers to deliver business value
Skillset
- Deep knowledge of Salesforce products (Sales Cloud Service Cloud Marketing Cloud Experience Cloud etc.)
- Proficient in Apex Visualforce Lightning Web Components (LWC) SOQL/SOSL
- Integration experience (REST/SOAP APIs middleware like MuleSoft)
- Understanding of data modeling sharing rules and security
- Knowledge of IT change management practices
- Proven track record of handling Order to Cash projects involving multiple systems in a high transaction environment (e.g. CPQ Oracle ERP) is a plus
- Ability to adapt and thrive in a fast-paced rapidly growing organization with a focus on goals
- Strong organizational and interpersonal communication skills
Qualifications
- Bachelors or masters degree in . BCA MBA . or MCA
- At least 6 years of implementation experience within Salesforce ecosystem
- Salesforce certifications
Nextiva DNA (Core Competencies)
Nextivas most successful team members share common traits and behaviors:
- Drives Results: Action-oriented problem solvers who quickly bring clarity andsimplicity to ambiguity challenge the status quo and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically learning and improving as they go.
- Critical Thinker: Data-drivenforward-thinkingindividuals who identify key drivers anticipate risks and deliver clear recommendations. They confidently leverage AI and automation to reduce friction improve decision-making and focus on higher-value work.
- Right Attitude: Collaborative competitive and resilient team players who jump in to solve tough problems learn from setbacks and foster a culture of service respect andcarefor customers and teammates.
Total Rewards
Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best in and out of the office.
Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.
- Medical - Medical insurance coverage is available for employees their spouse and up to two dependent children with a limit of 500000 INR as well as their parents or in-laws for up to 300000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit providing peace of mind and security in times of medical necessity.
- Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent visible & external means.
- Coverage Type - Employee Only
- Sum Insured - 3 times of annual CTC with minimum cap of INR
- Free Cover Limit - 1.5 Crore
- Work-Life Balance - 15 days of Privilege leaves per calendar year 6 days of Paid Sick leave per calendar year 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves 1 week of Paternity leave a day off on your Birthday and paid holidays
- Financial Security - Provident Fund & Gratuity
- Wellness - Employee Assistance Program and comprehensive wellness initiatives
- Growth - Access to ongoing learning and development opportunities and career advancement
At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!
#LI-PJ1 #LI-Hybrid
Founded in 2008 Nextiva has grown into a global leader trusted by over 100000 businesses and 1M users worldwide. Headquartered in Scottsdale Arizona and with teams across the globe were the future of customer experience and team collaboration through our AI-powered conversation-centric platform.
Want to see what life at Nextiva is all about Connect with us on InstagramInstagram MXYouTubeLinkedIn and theNextiva Blog.
Required Experience:
Manager
Key Skills
- Data Center Experience
- ArcGIS
- Cloud Infrastructure
- Construction Estimating
- Go
- Mathcad
- React
- Redux
- AWS
- Software Development
- Auto Estimating
- Distributed Systems
About Company
Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.
