Join our dynamic IT team at Endeavor Health Services as an IT Tech Support Intern this Summer where you will gain hands-on experience in troubleshooting and resolving technical issues supporting end-users and enhancing your IT skills in a fast-paced environment. This role offers an excellent opportunity to work alongside experienced professionals and contribute to impactful IT projects setting a strong foundation for your future career in technology. This is an unpaid internship and is in-person at our West Seneca NY location.
Responsibilities
- Assist in diagnosing and resolving hardware and software issues.
- Provide first-level support for IT-related queries and incidents.
- Help in setting up and configuring computer systems and peripherals.
- Document technical issues and solutions in a ticketing system.
- Support the IT team in maintaining and updating inventory records.
- Participate in routine system maintenance and updates.
- Assist in network troubleshooting and connectivity issues.
- Support the installation and configuration of software applications.
- Conduct basic training sessions for end-users on IT tools and systems.
- Ensure adherence to IT security protocols and guidelines.
- Provide support in the deployment of new technology projects or upgrades.
Requirements
- Currently enrolled in a degree program related to Information Technology Computer Science or a related field
- Basic understanding of computer systems hardware and software
- Familiarity with Windows operating systems
- Strong problem-solving skills and attention to detail
- Excellent communication skills both verbal and written
- Ability to work independently and as part of a team
- Willingness to learn and adapt to new technologies
- Customer service-oriented mindset
- Basic knowledge of networking fundamentals
Required Experience:
Intern
Join our dynamic IT team at Endeavor Health Services as an IT Tech Support Intern this Summer where you will gain hands-on experience in troubleshooting and resolving technical issues supporting end-users and enhancing your IT skills in a fast-paced environment. This role offers an excellent opportu...
Join our dynamic IT team at Endeavor Health Services as an IT Tech Support Intern this Summer where you will gain hands-on experience in troubleshooting and resolving technical issues supporting end-users and enhancing your IT skills in a fast-paced environment. This role offers an excellent opportunity to work alongside experienced professionals and contribute to impactful IT projects setting a strong foundation for your future career in technology. This is an unpaid internship and is in-person at our West Seneca NY location.
Responsibilities
- Assist in diagnosing and resolving hardware and software issues.
- Provide first-level support for IT-related queries and incidents.
- Help in setting up and configuring computer systems and peripherals.
- Document technical issues and solutions in a ticketing system.
- Support the IT team in maintaining and updating inventory records.
- Participate in routine system maintenance and updates.
- Assist in network troubleshooting and connectivity issues.
- Support the installation and configuration of software applications.
- Conduct basic training sessions for end-users on IT tools and systems.
- Ensure adherence to IT security protocols and guidelines.
- Provide support in the deployment of new technology projects or upgrades.
Requirements
- Currently enrolled in a degree program related to Information Technology Computer Science or a related field
- Basic understanding of computer systems hardware and software
- Familiarity with Windows operating systems
- Strong problem-solving skills and attention to detail
- Excellent communication skills both verbal and written
- Ability to work independently and as part of a team
- Willingness to learn and adapt to new technologies
- Customer service-oriented mindset
- Basic knowledge of networking fundamentals
Required Experience:
Intern
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