IT Technician (Level 1 Help Desk)

Hammond, LA - USA

Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role

We are looking for an IT Technician to support technical operations at our Hammond location.

This role blends warehouse responsibilities with Level 1 help desk support onsite technical

work and basic cabling.

Key Responsibilities

Handle shipping/receiving and assist with inventory management

Provide Level 1 help desk support including basic troubleshooting of hardware

software and network issues

Perform onsite installs troubleshooting and general technical support

Run and terminate network cabling (e.g. CAT6)

Assist with various operational and technical tasks as assigned

Travel occasionally for onsite work at other locations

Requirements

Qualifications

Experience or familiarity with Level 1 help desk support

Basic understanding of IT systems hardware and troubleshooting

Experience with cabling or willingness to learn

Strong problem-solving skills and attention to detail

Ability to lift and move equipment as needed

Valid drivers license and ability to travel when required

If you think you are the best fit feel free to contact us and send your CV to: and please CC:

Required Skills:

Proven experience as a Level 2 Technician in an MSP environment. Strong knowledge of networking servers data centers enterprise environments and VOIP systems. Experience with scripting for RMM automation. Proficiency in ConnectWise PSA and ConnectWise Automate/Labtech. Excellent English communication skills both verbal and written. Demonstrated experience in dealing directly with end-users. Capable of creating and implementing effective SOPs and managing comprehensive documentation. Relevant industry certifications (e.g. CCNA MCSE VCP). Bachelors degree in Computer Science Information Technology or related field or equivalent professional experience.

About the Role We are looking for an IT Technician to support technical operations at our Hammond location.This role blends warehouse responsibilities with Level 1 help desk support onsite technicalwork and basic cabling.Key Responsibilities Handle shipping/receiving and assist with inventory manage...