Product Solutions Architect 3 LLM Observability

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral including reference architectures technical guides and enablement assets. By feeding real-world customer insights back to Datadog Product teams PSAs help influence product roadmaps while accelerating adoption usage and long-term customer success.

Datadogs LLM Observability product enables organizations to monitor troubleshoot and optimize large-scale LLM-powered applications with confidence while meeting requirements around data privacy compliance and cost management. As a Product Solutions Architect you will partner closely with Datadog customers and the LLM Observability product team to design architectures implement best practices and drive adoption of LLM observability across customer environments.

At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What Youll Do:

Serve as the in-house subject matter expert for Datadogs LLM Observability product
Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting LLM Observability
Create high-impact technical collateral including reference architectures technical guides cookbooks and documentation to enable Field teams and the broader customer community
Build proofs of concept and small-scale deployments to validate solutions and reproduce real-world customer environments
Act as a trusted advisor to Product Management by delivering actionable feedback informed by real-world field experience

Who You Are:

You bring a strong software engineering foundation with hands-on experience building and operating LLM-powered applications in production environments and are comfortable diving deep into codebases to understand architectural decisions tradeoffs and implementation details
You are familiar with distributed systems and core observability concepts such as tracing metrics and logging and can translate those patterns into the emerging LLM observability domain including LLM spans evaluations and prompt templates
You have experience with languages such as Python and/or JavaScript/TypeScript
You are comfortable operating in rapidly evolving ambiguous technical domains
You build deep context across teams and translate it into reusable scalable solutions
You take ownership from problem definition through implementation and measurable outcomes
You are highly detail-oriented particularly when working on architectures and customer-facing technical assets
You bring strong listening and consultative skills and are experienced supporting customers in high-pressure complex situations
Able to sit up to 4 hours traveling to and from client sites
Able to travel via auto train or air up to 40% of the time

Bonus Points:

Successful track record with 5 years experience working as an Architect or Consultant
Experience using Datadog and/or other observability tools in an SRE or DevOps capacity
Experience with LLM application evaluation and testing frameworks

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.

Benefits and Growth:

Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy program for in-house networking
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development product training and career pathing
An inclusive company culture able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Required Experience:

Staff IC