Receptionist Campus Administrator
Share
Job Location:
Stellenbosch - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Type: Permanent (Office-Based)
An established tertiary education institution is seeking a professional and highly organised Receptionist / Campus Administrator to join their Stellenbosch campus.
This role requires a people-focused individual who thrives in a student-facing environment and enjoys being the first point of contact for students stakeholders and visitors.
An established tertiary education institution is seeking a professional and highly organised Receptionist / Campus Administrator to join their Stellenbosch campus.
This role requires a people-focused individual who thrives in a student-facing environment and enjoys being the first point of contact for students stakeholders and visitors.
Key Requirements
Key Responsibilities
Student Support & Administration
Skills & Competencies
- Relevant tertiary qualification
- Strong interpersonal skills a genuine peoples person
- Intermediate to advanced MS Office skills (Word Excel Outlook essential)
- Exceptional organisational ability with a structured administrative approach
- Professional telephone manner and presentation
- Ability to multitask and work under pressure
Key Responsibilities
Student Support & Administration
- Assist students with course information and general queries (in person telephonically and via email)
- Provide administrative support to students
- Register new and current students on SIMS
- Process payments card transactions and payment plans
- Assist renewal students with portal registrations
- Prepare travel visa letters
- Process programme/structure/exam alterations and module cancellations
- Follow up on outstanding student payments
- Retain students through professional and timeous customer service
- Manage the switchboard and reception desk
- Coordinate incoming calls including national sales contact number
- Maintain a neat professional reception area
- Keep notice boards and signage current
- Assist with day-to-day campus operations
- Coordinate venue bookings for classes meetings workshops and functions
- Ensure rooms are set up signage in place and security arranged
- Liaise with cleaners to maintain a neat and tidy environment
- Monitor classroom equipment and report maintenance issues to the Campus Head and landlord
- Order and maintain stock of catering and stationery supplies
- Assist with Graduation Registration Days Orientation Info Evenings and other campus events
- Monitor Health & Safety criteria and ensure compliance with First Aid and Fire policies
Skills & Competencies
- Understanding of tertiary education environments
- Experience dealing with students and stakeholders
- Excellent communication and listening skills
- Strong planning and organisational skills
- Customer-service focused
- Self-motivated confident and proactive
- Team player with initiative
Required Experience:
Unclear Seniority
Key Skills
About Company
West Coast Personnel, Recruitment Agency Cape Town. We find employers the right candidates to enhance theirs staff complement with rigorous employee vetting.
