IOD Administrator

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Function
Administration
Facility
Life Hilton Private Hospital
Position
IOD Administrator
Introduction

A vacancy exists for an IOD Administrator reporting to the Finance and Administration Manager Mandy Ruthanum. The incumbent will be responsible for scanning the IOD documents to IOD department at head office. The candidates will contribute to the effective functioning of this position and ensure quality care to all customers.

Critical Outputs

Auditing of IOD documents before scanning to head office
Ensure correct documentation and accounts submitted to IOD department at head office
Ensure all follow up with doctors and COID offices
Resolving queries within specified turnaround times
To maintain good working relationship with internal and external customers
Ensure compliance to agreed standards and procedures in the auditing and submission of IOD claims to head office
Reporting to credit manager on performance on a weekly basis
Ensure set targets and benchmarks are met
Collect COID (WCA) debt in accordance with Group targets and measurements.
Knowledge and application of fixed fee fee for service and COID tariffs.
Minimize the bad debt write-offs by pro-actively managing the debtors ageing.
Ensure that the ageing is managed in accordance with the Life Healthcare protocols targets and objectives.
Proactively manage all injury on duty accounts.
Managing the risk of claims being rejected due to lack of incorrect documentation.
Credit control over private patients.
Compliance with working procedures and quality requirements.
Contribute positively to the credit control team.
Eliminate bad debt through adherence to group protocol.
Liaising directly with government departments regarding government debt

Requirements

Grade 12.
Tertiary qualification is an advantage.
5 years administration in a medical or safety environment.
3-5 years managing a substantial debtors book
The successful candidate should have strong interpersonal skills.
Detail orientated
Ability to meet tight deadlines and have strong analytical and problem-solving skills.
Teamwork
Influencing and organizational commitment

Competencies

Problem-solving analysis and judgment
Resilience
Verbal and written communication
Drive and energy
Excellence orientation
Ethical behavior
Building relationships
Customer responsiveness
Organizational awareness

Email

Closing date
Tuesday February 24 2026

Internal applicants - Before making an application you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.

Required Experience:

Unclear Seniority

FunctionAdministration FacilityLife Hilton Private HospitalPositionIOD Administrator IntroductionA vacancy exists for an IOD Administrator reporting to the Finance and Administration Manager Mandy Ruthanum. The incumbent will be responsible for scanning the IOD documents to IOD department at head of...

Auditing of IOD documents before scanning to head office
Ensure correct documentation and accounts submitted to IOD department at head office
Ensure all follow up with doctors and COID offices
Resolving queries within specified turnaround times
To maintain good working relationship with internal and external customers
Ensure compliance to agreed standards and procedures in the auditing and submission of IOD claims to head office
Reporting to credit manager on performance on a weekly basis
Ensure set targets and benchmarks are met
Collect COID (WCA) debt in accordance with Group targets and measurements.
Knowledge and application of fixed fee fee for service and COID tariffs.
Minimize the bad debt write-offs by pro-actively managing the debtors ageing.
Ensure that the ageing is managed in accordance with the Life Healthcare protocols targets and objectives.
Proactively manage all injury on duty accounts.
Managing the risk of claims being rejected due to lack of incorrect documentation.
Credit control over private patients.
Compliance with working procedures and quality requirements.
Contribute positively to the credit control team.
Eliminate bad debt through adherence to group protocol.
Liaising directly with government departments regarding government debt

Requirements

Grade 12.
Tertiary qualification is an advantage.
5 years administration in a medical or safety environment.
3-5 years managing a substantial debtors book
The successful candidate should have strong interpersonal skills.
Detail orientated
Ability to meet tight deadlines and have strong analytical and problem-solving skills.
Teamwork
Influencing and organizational commitment

Competencies